COMPLAINT RADAR

说出来是希望大家不会再像我一样遇到他 因为真的很影响妈咪在坐月子的心情，心情不好，月子根本没法好好坐。我也不想惹事，也没有要恶意攻击谁，但是真的希望不会再有第二个妈咪遇到他。。。 故事有点长 希望大家耐心阅读😊
如果读完你也遇到过类似的情况，欢迎在下方评论😃
如果不想遇到这位月嫂，也欢迎你直接到msger pm我了解详细信息/ 你可以在下方留言“pm” 我会去私询你讲哦，请查看陌生信息
1. 先说第一点 他居然不让我亲喂母乳🤦🏻‍♀️ 因为我们家是两楼 我坐月子在楼上 月嫂早上起来之后一整天都抱宝宝下楼了 如果要亲喂宝宝喝奶次数很多 他不肯这样一直跑上跑下。。他说不然就是他一整天把宝宝放在楼上让我照顾。。虽说不是不可以 但是那我聘请这个月嫂干嘛呢 如果我坐月子期间还要带娃
2. 想问各位妈咪，你们家宝宝在月子期间是喝多少格奶水？这个月嫂在宝宝不到两个星期的时候就逼我孩子喝四格奶水叻😂 不管是母乳还是奶粉都给他喝四格。如果宝宝本来就想喝四格那没问题👌问题是，10次里面大概只有2次是宝宝有把四格奶水喝完。剩下的8次都会剩下一格让月嫂拿去倒掉。不然就分两次喝 一次喝两格 拿去保温下一轮再喝两格。。因为还不到满月的宝宝真的喝不了那么多！
3. 态度很有问题！这个是我个人最没法接受的😂 先不说谁是老板。。不过正常成年人在聊天时也不会态度这么嚣张吧。。。
我家婆跟他说他同事的孩子三个月才喝四格。。月嫂也不听也坚持他自己的想法。。他还说我家婆 你顾过三个孩子而已你不懂 我顾过无数个孩子了😂
我也中他讲 你没有顾过孩子你不懂🙄 跟他说孩子喝不完奶水就不要逼他了（因为宝宝还没有满一个月 胃还这么小 我们都担心他把宝宝的胃撑坏了。。所以就算知道浪费，也宁可让他倒掉宝宝喝剩的奶水）他直接喊我说“不然你自己来顾”他还说我 “你在这样讲三讲四，有一天我不能tahan了就直接不做了 走人”。 我想声明，我们都是用商量的语气来跟他谈 他不肯接受大可以拒绝 没有必要这么嚣张的讲我们。还有一次啊。。晚上我们要上楼睡觉了 我那时有在楼下 宝宝也是。。然后要上楼时我就自己先上去了 他就说我 “自己先上去也不会顺便带宝宝上楼 我还有这么多东西要拿。。”
4. 还有一点 他如果不满意我哪里，会去跟我家婆讲，幸好我家婆是个明白人。。不然就给他挑拨离间了😶 一开始我吸奶的时候 他想睡了他就会跟我说等好了再叫他醒，他拿下楼整理。。后来他可能懒了，就跟我讲不需要叫他醒，因为我们睡在冷气房，母乳没有拿去冰箱ok的。。结果有一次我吸好了没有叫他醒放在房间。。他隔天就告诉我家婆说，母乳放在房间太久了没有放在冰箱 不能喝了，还说我看到她睡了也不会自己拿下楼放冰箱==
5. 做事情要简单。宝宝喂奶的时间通常是2 3个小时一次嘛。。他很喜欢一直拖宝宝喂奶时间 有一次还拖到 5个钟了才喂他喝奶，他还会很自豪的跟我们炫耀🙂 宝宝就很可怜一直在那边闹。之后我不能tahan了 就自己去泡给他，那月嫂还会不高兴的 还会说我 给宝宝再饿一点才喂，现在喂他也喝不完。。问题是谁让他泡四格。。泡两格宝宝还会喝不完吗？这个月嫂给我的感觉是 他要把宝宝的时间拉长 然后一次过喂多多 这样他喝奶的次数减少，他自己也方便。问题是宝宝还太小了我真的不忍心看他一直这样饿着。。
晚上泡奶之后他懒得下楼洗宝宝的奶瓶了 就在楼上的厕所用水冲奶瓶而已。。没有用肥皂🤦🏻‍♀️他还有一点就是，他不是那种我们家里有什么就用什么的月嫂。。如果我们家里没有他需要用到的东西 他会叫我们去买🤦🏻‍♀️所以这整个月他不少叫我们买东西。。虽然说那些东西都是用给我或者宝宝的。。可是我们有时觉得不需要，等他走了 我们也没有用到，可是他要方便 他就叫我们买😂
6. 月嫂会pua 人。如果我们跟他意见不合，他就会一直pua我们 直到我们同意他的想法为止。比如 他让我们买东西 我们觉得不需要 他就会一直pua 我们一直到我们买。比如，顾孩子的方式不同，他就会pua我们一直到我们认可他的想法😀
我家宝宝大概出生两个星期就开始肠胀气 喝奶的时候脸通红 一直扭来扭去。月嫂就一直骂他喝奶的时候发脾气，还不给宝宝喝奶。他跟告诉我 “你儿子现在在发脾气 不要给他喝奶先”。。。他不舒服，肚子饿，打嗝打不出 肯定会闹啊！跟他说宝宝脸通红扭来扭去 是肠胀气，他硬说是宝宝在伸懒腰！
这么不专业，不讲理，态度不好，做事不能商量的月嫂 你敢用吗？
#关丹 #月嫂

1️⃣
跟你拿了定金 RM1K 后，就跟你借钱。
不借的话，就一直骂你，
说你 - 没良心，不相信她。
让你知难而退，你说不要她跟你坐月了，可是她会连 RM1 都不退给你。
（已经跟几位 Facebook 妈妈 证实了）

2️⃣
5月我给她定金 RM1K - 预产期1月头，
7月另外一位妈咪给她定金 RM1K - 12月中。
同一时间接两位顾客，
然后用以上的技巧，吓走妈咪，她是不会退回钱给你的。
那么她就稳赚 RM1K.
（这位妈妈也在这个群里，这么刚巧认识，才知道原来我们两个都被骗了）

3️⃣
1月7号我告诉她我生了，
她却告诉我，她还在帮 12月中的妈妈坐月。
叫我自己去找另外一位月嫂，等她到19号。
到最后我说不要她了，也一样，她连 RM1 都不要还我。

4️⃣
如果你没有退她， 她顺利的来帮你坐月。
到时你必须天天看她的脸色，她脾气暴躁，妈咪是不是就中骂。
而且她一直按电话，坐月间也会跟你“借钱”
坐月都没得坐好来。
（另外两位妈咪投诉给我听的）

5️⃣
她已经70+岁了
（妈咪们不介意年龄，那就 ignore 这个 point)
❗️请转告身边的妈咪朋友们，不要请到这位骗钱的 aunty ❗️

Review of a CL we employed in 2024. Mdm Wong Suey Hw* (Hua Jie). We do not recommend her services to anyone.

She left on the last week of our confinement after I confronted her with the crockery she broke. She never owned up to her mistakes. She claimed I shouted at her (while my tone was firm, I did not raise my voice at her). Said the trust in the working relationship was broken and she cannot carry on. She claimed that she wanted to leave on day 2 but she never told us that (we still don't know the reason and believe she was stirring shit. She claimed she told my mother and my mother says this topic was never discussed). She also claimed that we picked on her and she did not provide specific examples - well as a FTM I struggled with sleep and breastfeeding, what benefits could I gain from picking on a short term hired help who was looking after my vulnerable child?

On day 1, she mentioned there may be a schedule clash for her next assignment since the mummy is due for early delivery. Coincidence? I honestly don't know. You decide.

Sure, it was gloom and doom when she left. Less than a day later, our families and us found ourselves to be much happier without her around. Turns out the entire family, including our parents, who do not stay with us, dislike her. Guests have also commented that she is extremely unfriendly.

The good:
1. Did not complain about doing the night shift
2. Does the tasks assigned to her (we did not assign her the full suite of her responsibilities. We did our own laundry, did not task her with sweeping and moping, and I only showered on alternate days. Also, she did not need to prepare breakfast for me and she NEVER offered even while I went into the kitchen as she was making her fancy French toast; she ate three slices for breakfast).

The bad (with notable examples):
1. Poor attitude
- Showed us a different attitude in my mil's presence on day 1. Was extremely courteous and helpful. This faded right on day 2 when mil did not visit.
- Aggressively dragged me out of the nursery while baby was fussing to count the quantity of chicken pieces she cooked. She cooked nine pieces for just two of us, along with other dishes. Poor attitude aside, how to finish? Plot twist - she did not finish the chicken. (surprise surprise!)
- Snapped at us and our parents on numerous occasions. We always addressed her Hwa Jie/Auntie when we spoke to her. Our parents are older than her.
- Refused to teach & poor display of PR skills to employer. Would constantly say "don't ask me, he is not my child".
- Made insensitive remarks about my breastfeeding journey as if it was not distressing enough. Loudly commented that my breastmilk is watery to our parents as a reason for poor satiety. Checked in with IBCLC - there is no such issue.

2. No respect of our personal items at home
- Broke 3 crockery items. When confronted, she blamed my mum and several stationary objects.

3. Extremely wasteful
- She finished a 5kg bag of rice in 2 weeks. For context, I eat a quarter bowl each meal and >50% of the meals were cooked for just the two of us; my husband rarely ate in. I frequently saw uneaten premium ingredients in the trash.
- Other consumables were consumed at an alarming rate.
- Insisted on buying certain ingredients when I repeatedly mentioned that I do not eat those foods.

4. Nosy
- Tried to gossip about us with my mum.
- Told us unsolicited information about our friend's family, who happened to employ her contact as their CL.

5. Greedy
- Took our generosity for granted. Never thanked us whenever we offered her a snack. Her response was always "orh" or "mmm".
- Made frequent snack requests to my mum.

6. Dishonest
- Got defensive when my mother asked about the rate of consumption of our fish. Claimed she did not eat them. She lied. She hid the fish under copious amounts of vegetables in her bowl. It's ok to eat. It is not OK to be defensive and lie.

Hi parents, we just finished our confinement in 2024, and finally have some time to highlight and warn future parents when engaging Nannies and especially to avoid this one. We slept on this, but could not resist warning others as it really affected us.

Name -Tan Suan Ai, Aiko, Ai Jie.

Transport

- demands transport to and fro from her destination and locations are dodgy such as sleazy hotels in town

Food/Cooking

- demands ingredients to be bought before her arrival and refuses to go and buy with husband due to old age and weak legs, rather not trouble her and 'rest' at home

- demands ingredients as she only has a fixed list of cooking dishes hence unable to improvise, bought wrong mushrooms and has been deemed useless hence not cooking.

- overbuys and undercooks, our grocery bills came up to $800 in the first two weeks due to her unruly ingredients and even scolds the husband for missing out on the ingredient.

- cooks extremely badly, while praising herself to be nicer than any other nanny in the world, cooks the same vegetable taste and style for 28 days, blames the sauce for not being premium enough

- cooks exclusively for her own wellbeing, not the mother, instead of portioning out and managing the protein, she cooks 2 whole fish for 3 pax, exclaiming 1 fish is not enough for 3 pax hence cook more and eats 1/3 of it.

- when asked about the menu, she just shrugs us off and says "just eat what I cook, you won't regret"??????? utterly confused.

- cooks for her own delight, demanded prawns and when questioned as wife cannot eat seafood, she said she misses her hometown and is craving prawns?? bought $10 of it and she gobbled them down in 2 days by adding it to her soups personally/exclusively.

- cooks atrocious breakfast by mixing everything she sees, roti prata with corn and sausage and tomato sauce to make it a pizza? Chicken teriyaki sauce with Chee Cheong Fan??? She fries whole meal bread with oil saying it's nicer that way.

- demands easy breakfast items to make her life easy, such as steam friendly food and complains when it is not premium enough or not there and cooks rubbish for breakfast

- demands not to cook when we go to the doctors as there is not enough time, fair, but demands special takeaway food from the coffee shop, stating that she doesn't eat noodles and must be roasted duck instead of marinated duck. Demands for prawn noodle again because she misses her hometown food.

- demands for good fruits, calming it is for the mother, but snacking away in the afternoon on cherries, blueberries and mangoes.

- cooks with no caution or care, brand new house for us and there is turmeric sauce all over the wall and simply acts blur when questioned or discovered by us, claiming that it is no big deal and can be wiped away easily.

- Nanny demands confinement products from Hock Hua Tonic ONLY, had to re-buy on the first day after coming back from the hospital, only to find out she wants the easy way out as they are pre-packed and easier to cook for mother and extra for herself.

- Nanny drinks the confinement soup from Hock Hua Tonic daily with my mother, eating all the leftovers and adding pork rib into them daily for her own consumption. I bought 3kg of Pork Ribs because she demanded it. To my knowledge, the soup itself is one portion and meant for mothers only but she adds ingredients every day and drinks it happily.

- Nanny cooks different food for us and herself, often taking expensive items and adding them into her own dish, black fungus, prawn, and meat and hiding it at the corner and 'eat later' to be less obvious.
Personal Hygiene / Matters

- Uses the washing machine at her delight, half load, full load, washing her clothes that she bought online and delivered to our house. Utilizes all the equipment to her advantage, locks the door and hides in the toilet for hours. Never once cleaned the toilet, had to pick up her hair from the drain as she simply turned a blind eye and left all her toiletries around.

- Talks on the phone daily without fail, till late at night and says she hardly got any sleep.

- Ons aircon every day, 2pm - 5pm, 9pm - 8am, saying it is very hot and stuffy and baby needs it.

- Watches iPad in the living room in the afternoon while snacking on our snacks and blasting the volume as loud as my computer, drinks all our tea saying she loves tea.

- Not asking permission to take more items from the storeroom, while we are not around, goes in and takes items for her own usage, no notification or courtesy to inform us. Throws away 3 of our sponges as she thinks they are worn out, but no notification.

- Demands for a bed, pillow and charging point, lots of fluff to say no need on things, but sprawls her belonging all over the room, treating it like a hotel, even having to wash the bedsheets for her.

Duties/Responsibilities

- 28 days - no instances of mopping the floor, only wants to use magic mop and mops the kitchen lazily, relying on our Dyson and robot vacuum to do the rest.

- Uses the washing machine twice daily, washing some of her shoppee buys... my electricity bill went up 10x, water bill went up 4x.

- Vacuums her room daily and not even the house more than thrice in 28 days.

- Washes minimally, when friends and family are over, pretends to go and bathe as the right time to avoid washing for them and jokes about caring for the mother only and not the family members.

- Sneers at us when our friends are coming over saying "Come again?" "How many?" not sure if i am the owner or her.

- Constantly asking for treats and good food, citing "Leave me some good stuff" when my friends bring muffins, durian and pastries, automatically assuming she can get some as her afternoon snack.

- Loves to pretend to ask the mother to breastfeed and goes back into the room and closes the door and on aircon.

- Unable to throw rubbish as not able to decipher digital lock, hence i have to throw the rubbish every day, during lunch and dinner, happily leaves it there and goes into her room to rest.

- Demands baby items of specific brand, citing that the others are not 'strong' when questioned on how she came about this she sneers and says "You won't listen to me anyways" and just shrugs along and is upset there are not premium items for her convenience.

- Exclaims that all problems of the baby are ok and not to be worried about, belittling the parent's concern and exclaims that she can be a doctor also whenever we visit them as they say the same things as her but obviously with some data and recommendations.

- Diaper bin - throws all her personal rubbish into the diaper bin, makes it 1.5x faster to be filled. Hence making it a hassle for me as those are curated plastics bags meant for diapers but properly misused.

- Speaks gibberish Chinese to the baby, saying things like 'why make a fuss' 'why so noisy' 'take it easy?' in a very uneducated way, with no value add at all to his life, and also annoyingly annoying,..

- Absolutely obnoxious and negative, telling the mother that she is slow and does not know how to do certain things, giving doctor advice day in day out, not eating chicken in the first week? Went to our Gynae and de-bunked it big time, but still to no avail on her, citing she knows better about open wounds and surgery, but can't event speak English.

- True stubborn to the bone, with no intentions to learn, adapt and improve herself for future mothers, give remarks that she gets paid more with other mothers and her opportunities are everlasting, trying to belittle our house and items as we are not big eaters hence, we do not want anything fancy.

Lastly, if you have scrolled through quickly to read the final thoughts, I'm glad you've stayed because here comes the Gaus. My digital doorbell caught it nice and clear with audio.

She has an external affair in Singapore, often on the phone, and this time he delivers food to our house while we are NOT AT HOME with LO alone as we had to run some urgent errands for 1 hour. Knowing that we would be gone for 1.15 hours she made the call quickly in the morning and her 'partner' came to deliver food and had some hand holding + giggles at my gate. Quickly she ate sneakily, not knowing that my doorbell camera was also recording and she threw away the evidence quickly so that we would not question it. Integrity and respect are non-existent for her, she has a proper family in Malaysia with 3 kids and husband but has affair(s) in Singapore (which concludes why her pickup point in Singapore was at a sleazy but not cheap Orchard Hotel).

End of the day, she is not here to earn an honest living, neither is she here to take good care of infant babies, she is here to stay rent free, eat delicious seafood and take advantage of all our commodities while earning and exorbitant amount as compared to her days in JB. Her intentions when conversing on the phone with future prospect are always condescending, devious and not sincere, it's all about money, staying rent free, getting good rooms, places to stay and often swapping with friends to get a better priced deal (witness first-hand).

Do PM me if you have any questions!

避雷月嫂！！！
喂奶打瞌睡，拍嗝打瞌睡，各种睡
他比较像是那个做月的，我睡得都没有他多！
煮东西都是用酱料包，蒸鱼也是，还煮辣椒鱼给我吃，我问他可以么？他说可以！（我还不懂原来坐月可以吃辣椒，而且我有喂人奶）
知道我要把他换掉时候就好好做工，不过还是一直打瞌睡（下午我都是给他休息我自己看宝宝）
晚上宝宝哭要喝奶，他都没起来，我在喂奶了，他都还在睡觉，就是一直睡觉就对了，我都不懂他为什么可以那么累，我一天只叫他煮2次，有时是根本不需要煮，我叫老公打包
宝宝喝奶时间没有看，哭了他就一直说他要喝奶，不管时间，到最后宝宝涨风到很严重！问他几点喝奶，他根本答不出！
大家避雷吧，我不想谁成为他下一个受害者！！
月子根本没有做好！

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Hello Singapore Mama!
I'm here to warn y'all to be cautious when hiring freelance confinement nanny.
I'm unlucky to get a lazy, liar, stubborn, unhygienic and abusive one.
In fact on her first day here, she had already started lying. She was supposed to be here in the afternoon, as I had informed her that I'll be discharged from hospital at 11am and ne home by latest 1pm. She arrived at 6pm, and lie to my hubby that she arrived for quite some time but couldn't find our unit!
Things she did that I couldn't accept:-
1. Tapping, twist and turn the milk bottle when my newborn is drinking.
2. Leave NB on sofa to sleep when I told her not to.
3. Attempt to feed NB water
4. Attempt to give brand new pacifier to NB without washing and boiling in hot water.
5. Forcefully push pacifier into NB mouth when he doesn't want it.
6. Give NB the same pacifier without washing after he push out of his mouth.
7. Washing a few pcs of clothing every single day. (Refuse to hand wash when I told her to.)
8. Never wash teat after it dropped into the basin.
9. Never wash utensils before use.
10. Always leave electric switch on after use.
11. Accuse /talk bad about me behind my back.
12. Act like a nice nanny when other relative are here but once they leave, her true color will come out.
13. Doesn't feed NB on time/when he's hungry. (Causing his jaundice not able to reduce!)
14. Throw NB into his carrier (with frame support below)!
If you're keen to know who this Nanny is, let me know, I'll be more than happy to announce her name.

Nanny’s name: LEOW CHOY TINE
Nationality: Malaysian, Perak
Date of Birth: 22 April 1978
Bad Nanny experience

*BEWARE OF THIS NANNY*

To everyone out there who are looking for a nanny pls becareful. I would like to share with you all my experience with her in my home together with my newborn son, 4yo daughter and a helper.

This nanny requested me to give her SGD $2000 deposit because I requested for her to do 2 months for me. (She said because SGD $1000 deposit for each month) Her job scope was simple. She don’t have to cook my confinement food (because I order tingkat and we provide her meals), she don’t have to do my housework at home (because my helper will take care of the house). All she need to do was to take care and watch my newborn baby 24 hours.

The following are based on facts, my honest reviews:

1. She walked in my house with drooling sweat and smell with a bad body odour. She is big size and carrying a very big dirty luggage.

2. She asked my helper to clean her luggage and luggage’s wheels. (It’s not my helper’s job to do that!)

3. I told her to bathe and change to new clothes before she carry my newborn baby but she told me she tired to wash her own clothes so to prevent that she continue wearing her outside dirty clothes. She insisted that she is clean and tidy. (When she sweat so much and has a body odour!)

4. She was so choosy with her meals. Infront of me, she told me she is ok with anything. But secretly behind me she asked my helper to packed for her specific meals that’s costly.

5. Night feed, she carried my newborn baby (only 3 days old) to make milk tgt. One hand carry my baby and another hand holding the milk bottle to pour hot water (so dangerous, may even burnt or drop my baby!) I have a cctv footage of her doing that!

6. Night duties, this nanny had a hard time making my newborn baby to sleep. She even asked my helper to take over her job at 1am to carry my newborn baby while she use her phone! (Nanny got caught red handed by me!)

7. She came menses. She stained my sofa and dinning chair. She did not clean it the menses blood and insisted my helper to clean the blood stained for her! (It stinks and still has the stain up till now! So I had to change a new sofa and chair!)

After having such bad experience for 1 week, I don’t feel comfortable and safe of her looking after my newborn baby and I don’t feel safe of her being at my house.

I told the nanny that she is not suitable to be with us and told her she should leave. But I gave her 1 more night to stay first and we even provided her breakfast the next day before she left.

I requested her to return me my deposit! But she didn’t want to return me.. Nobody work 1 week only for SGD $2000. am I right?!

Please advice.

我还有2个月2个星期就要生了～今天才发现之前已经付定金预定好了的月嫂给骗了，定金拿不回，对方名字照片地址我通通都一无所知。。。想不到这些定金她都能骗得下～

**Traumatic Experience**

Nanny: SUE SOO CHUEN YEE

This was an extremely traumatic experience for me and my family.

Upon arrival, the nanny’s first request was for the Wi-Fi password, which we provided.

She mentioned she usually only works with Eurasians and dislikes working in Chinese households because she feels she is treated like a helper.

We assured her that there was no need for her to clean the house, her room, or even the kitchen—our helpers would handle those tasks. Her primary responsibilities were to attend to the baby and handle some cooking.

**A breakdown of what happened:**

- She had a habit of peeling skin and kept doing it to my baby’s skin even after we asked her to stop. She continued until my baby’s cheeks started to feel like sandpaper.

- She would wet tissue papers and wipe the baby’s face, insisting it was the proper way, even after we provided ample washcloths.

- She was extremely argumentative about her methods. If we suggested a different approach, she would slam doors or bang dishes (e.g., preferring washcloths over tissue papers).

- She enlisted one of my helpers to assist her and then criticized her as useless. She then moved on to another helper, eventually making her cry by telling her to go back to her country.

- We sat the nanny down and asked her not to assign tasks to the helpers, especially concerning the baby. She agreed, but the next day she continued to use them at her discretion.

- She was rarely asked to cook because her cooking was terrible—mostly fried rice, stir-fried veggies, or fried noodles—claiming she wasn’t good with Chinese confinement meals.

- She broke items and hid the incidents from me, claiming she forgot when questioned.

- When we requested an evening wipe-down before changing the baby into pajamas, she responded that nannies do not provide such services.

- She would disappear for hours into the kitchen to use her phone, leaving the baby unattended.

- When asked to prepare milk when the baby was crying, she would go to the bathroom and stay there, forcing us to manage the baby.

- On the day she left, she again retreated to the kitchen to use her phone, yelling at someone on the call. The agency confirmed they were not speaking with her at that time.

- After spending over an hour on the phone, she abruptly left with some items from the kitchen, stating she was going to rest. Suspicious, I checked her room and found her packing. When questioned, she shouted, “It’s my rest time, I can do what I want.” I told her that if she wanted to leave, she should just go.

- We informed her that we needed to check her bags according to her contract, but she refused, carrying her things downstairs and banging everything on the way out.

- We handed her the mandatory Ang Pao, which she threw on the floor. As it was Vesak Day, my toddler was home, and both my toddler and newborn started crying when she began yelling.

- We tried to contact her agency to understand the escalation, but they insisted they had not spoken to her. The agency later stated that she was told to return and let us check her bag, but she refused.

The agency could not respond until the next day, citing a public holiday. They mentioned her story differed, but thankfully we captured her behavior on video.

I share this experience so that no one else has to endure what my family and I went through.

Beware of this confinement lady

MAY LIM from Kluang

Number : +60 17 707 77XX /905573XX (May change)

Problem with her
Water wastage
my water and gas bill increased tremendously because of wastage . Cooking for 2 person and can stay in kitchen while day and use mamalemon 3 packages in 18 days
Diaper
Using Merries diapers 96 pieces she can finished within 7 days and one pack of 100 pieces wet tissues in 3 days

Keep asking us to go and buy her stuffs- all the ready items at home she don’t wanna use keep want us to follow her way and waste money
Not following us to hospital for baby jaundice, wanna rest at home
Not good at cooking, keep repeating the same dishes
Need to use a lot of plastic container for marinating meat and not mention to us before
Change 3 times a day clothes and washing machine never stop working
Cooking using a lot of oil and cooking more than 2 person portion hard to finish

Dear all, pls beware of this Confinement Nanny from Malaysia. She is freelancer now and is always on adhoc jobs other that full month confinement nanny.

Her nickname is 小燕子.
Name: Siow choon xxx
HP: +65 8158 6xxx

#1 - Sick. Having bad cough since 1st day and she did not inform beforehand. Our agreement was if she is sick, she will get another nanny to take over but she did not. Both me and toddler got sick few days later until now. Several reminder for her to wear mask.

#2 - Always on phone 24/7 when carrying & feeding baby, cooking etc.

#3 - Not very professional. Baby poop not clean properly. Was pointed out by baby doctor visits

#4 - Bad attitude. Unable to take comments Said she can end her last day immediately when I ask her if she behaves the same using phone all day in other employment which she said yes and it is very common practice among her nanny peers.

#5 - wasteful. Waste water like free flow when washing plates or bottles.

#6 - Lazy. Told her if the night feed are hectic then my helper can help with the washing and she just hands off totally when night feeds became so much more manageable.

#7 - Rude. When she first came already told her which day can wash clothes which doesn’t clash with my home schedule. Then she use my washing machine to wash without asking and gave alot of excuses. I will gladly allow if she ask before use.

I supposed she have secured other jobs as I overheard her talking on the phone yesterday night when feeding my baby. This morning she was having a long call as well when she supposed to be settling my confinement stuff.

Sorry to hear that you’ve had a bad experience with your confinement nanny. We’re so in a similar situation. Last week, we fired our confinement nanny, Lim Ah Moy, after working with her for 12 days. We realized that she was not suitable for our household.

We are sharing our experience with her in the hope that others can benefit from it and avoid similar nannies in the future.

Our experience with Mdm Lim began in 2022 when we were expecting a child in June 2023. A good friend recommended Mdm Lim, who had provided excellent service to them and even extended her services for another month. We paid a $800 deposit to secure her availability in June, with an agreed salary of $4000.

Unfortunately, the pregnancy ended prematurely, and we requested that Mdm Lim return our deposit. To our dismay, she informed us that the money had already been spent by her family and suggested considering it as a deposit for our next pregnancy. Although this was unacceptable, we had little recourse to recover the amount, so we reluctantly agreed.

Later on, my wife became pregnant again for January 2024. We contacted Mdm Lim once we knew the estimated due date to engage her services. However, she repeatedly asked for an advance or additional deposit every 1-2 months, all of which we declined.

In December, she sent us pictures of her granddaughter in the hospital and attempted to obtain an additional $1000 on top of the $800 deposit we had already paid, claiming that her family needed the money. We firmly refused this request as it was unacceptable since she had not yet provided any services.

During her time with us, she insisted on preparing frozen roti prata, kway tiao, and bee hoon for my wife's breakfast. I advised her that my wife should consume more nutrient-dense foods, but she disregarded my suggestion. I later realized that the requested foods were the ones she wanted to eat, not those beneficial for my wife's postpartum recovery.

Mdm Lim frequently boasted about her cooking skills, claiming that her previous clients were all impressed with her food. However, we found her cooking to be severely disappointing. She frequently made soups like corn soup (ABC soup) and herbal black chicken soup, both of which were boiled for only an hour and lacked flavor. The final straw was when she served us sesame chicken that was raw on the inside, which posed a serious health risk to my wife. Additionally, her steamed fish was consistently undercooked or overcooked.

We were also very disappointed with the way she cared for our child. Despite her years of experience, she held our baby over her shoulder with one hand supporting the baby's butt, which was unnecessary and endangered the baby. My in-laws witnessed this and reprimanded her. She responded by telling my in-laws that she was merely "tolerating the next 28 days and then she would be off," which greatly alarmed us.

While at my in-laws, she refused to cook at my in-laws claiming that she had marinated pork for us. However, she ended up making fried rice with chorizo she found in the fridge (processed pork is not particularly suitable for postpartum recovery).

On one occasion when my wife had a friend over, she casually asked Mdm Lim if a cup of red date tea on the table belonged to her. This innocent question triggered an angry outburst from Mdm Lim, who claimed that she would not eat food that did not belong to her (even though she had been eating our food for the past two weeks) before storming off. We fired her the next day. (and paid her prorated for the days she worked + booked a hotel room for her for the night)

We wanted to share our experience with the community to prevent others from making the same mistake as us. We strongly urge you to interview your confinement nanny thoroughly to ensure a good fit.

fired confinement nanny after 12 days, several issues

1. money problems - keeps bugging us for advance/more deposit
2. food unacceptable - raw chicken and overcooked/undercooked fish, water tasteless soup
3. reckless with handling our kid
4. angry outburst at wife = immediate termination

I’m a first time mom and recently delivered a baby girl in May. I unfortunately went through a horrible and stressful period with my confinement nanny and wanted to highlight to all to avoid.

Her name is Miki Lee- there are already some bad reviews on her on this forum (refer to 2014 posts for eg) which I regret not reading before confirming her as my nanny.

She is stuck in her own ways and would not respect any of the decisions we made for our own child. She constantly discouraged my breastfeeding efforts and made me feel very demoralized when I was still trying to establish my milk supply. She was very rough with my baby and would make her cry when wiping her. She claims to have experience with 240 babies yet she doesn’t seem to be able to soothe my baby at all or handle her crying. Yet when she’s trying to make my baby sleep she talks on the phone loudly at the same time - many times she’s actually scolding or having an argument with another person while putting my baby to sleep.

She also destroyed a few items in my home including my kitchen counter, kitchen utensils , sink tap…

She’s also a huge complainer, complaining about everything in the house.

She was a very unpleasant person to have in the house and we ultimately decided that any help we received from her wasn’t worth the additional stress from dealing with her and terminated her services early.

Please avoid

Gotten a so called senior confinement nanny, C**** from CA a few days ago to do my confinement for me. Apparently she has several good reviews on Google. But the service I have gotten is terrible. Here is a list of her so called good services.
1. Never wipe baby during diaper change. I was informed that only poop need wiping. She also never apply baby bottom balm on him. Now his private parts is red with some rashes. No washing of hands after diaper change and she proceed to feed baby milk.
2. Never wash baby mouth nor did she ask us to provide her with the required tools for washing of baby’s mouth.
3. Never apply lotion to whole of baby’s body after bathing. She only do the neck part after we requested her to use the lotion and my baby’s skin is so very dry.
4. We requested for her to turn on the aircon for baby as he was swaddled and hot. She says okay then after we left she turned off aircon and use the fan at its lowest setting blowing at the wall. This is Singapore and recently the weather is very hot these days.
5. Instead of turning on the air purifier, she use the power to charge her phone and night light (we did provide her with a portable battery operated one).
6. She thawed raw meat directly beside my baby bottles with the bottles facing the raw meat itself (this is the last straw).
7. I was informed by my mother-in-law that she never clean the pots and pans well and my mother-in-law has to rewash them.
8. She precooked pork ribs and freeze them and served them to me for subsequent meals in my soups and tell my mother-in-law not to let me know about this.
9. My mil and I got a stomach upset from yesterday night and I am not sure if it is due to point 8 above.
10. She wash baby’s bottles by adding liquid soap directly to the bottles instead of diluting them in the water and use that to wash the bottles.
Besides the above, there are also some minor issues like placing e red date tea on my dinning table for me to take instead of serving to me in my room so I have to walk in and out of my room each time I finish my drink. Serving me overnight red date tea from yesterdays leftover which I just notice this morning(she was boiling a new pot on the stove and emptying out the old one into my thermos). Never serve me any drink for breakfast and no fruits for lunch and dinner. Not sure if these are under personal preferences though.
My CA liaise, L**** is totally unsympathetic about this issue. And she even suggested that I hear a few issues (which is actually just point 7 and point 8 from my mother-in-law and didn’t see them for myself (please the precooked meat is in my freezer). My husband wasn’t around recently so it is only me and my mother-in-law. I have already tried my best to observe her but seriously I hired her and paid more for a senior nanny to do my confinement and now I am feeling sick(stomach upset and wound aching from standing and observing the nanny) due to all these issues.
All these made me so worried as now the adults are the one suffering from stomach upset due to hygiene lapse of the nanny. But she is also taking care of my newborn and he is only a few days old and can’t afford a stomach upset.
Currently they will be replacing the nanny for us and i will be updating here again about the new replacement.

I engaged STAR confinement in Jan’21. Due to Covid & CNY, we paid ~$5k hoping to have a restful recovery.
However, we had very bad experience:
- On Day 1, I told nanny I would like to bf my baby & share the baby room with her (2 single beds + 1 baby cot). But she rejected me stating that she’s not comfortable sharing the room & refused to let me bf my baby at night. She insisted us to buy fm for her to feed baby at night. We had to rush out that night to buy fm. As I’m not allowed to bf baby at night, I woke up every 2-hrs to pump to avoid clogging, then washed my pumps & bottles for the next pumping session, 3-4x a night.
- During the day, I would nurse my baby. Baby would latch to sleep & once I put her down, she would cry. Nanny never offered to take over baby from me during the day, claiming that I want to bf. Instead, she hid in the spare room in my kitchen all day long voice texting. While I carried baby all day long from 7am to 7pm. She cooked only breakfast, lunch & dinner, no morning tea, no afternoon tea even after I requested. She never stepped out of the kitchen except for her afternoon nap. She spent all day just to cook me 3 meals, I could have just ordered confinement meals.
- A few days later, we realised she always batch cooked rice for lunch & dinner. She kept the rice cooker warmed all day. We requested her to cook fresh rice for dinner & cook enough for lunch. She obliged for a few days but went back to cooking whole batch of rice for lunch & dinner again subsequently.
- I also realised she boiled red date soup before bedtime & kept it warm for the rest of the night & served me the next day. I asked if the soup should be boiled the next early morning for fresh soup instead of overnight drinks, but she insisted “This is the way it should be”.
- During my bath time, she poured hot water into the pail with the herbal pack in. I asked if she could boil the herbal pack & water together instead, she told me “No need, it works the same”. I never had boiled herbal water for bath at all.
- One day we walked pass her room & saw her sipping my confinement soup in a big bowl. We weren’t sure if this is the norm, so we reached out to agent privately to ask. A while later, she stomp out & said she would quit if we are unhappy & claimed that the other 2 mothers she served prior to me allowed her to drink. But a while later, she said let’s just forget about this & move on. We were overwhelmed with new parents challenges & did not manage to digest this.
- In the contract, nanny could help wiping the floor 1-2x a week but she didn’t after 3 weeks, so we asked if she could help to wipe the floor. She was in total disbelief & did it unwillingly.
- She damaged all our non-stick cookware. The kitchen was in total mess while she's here & after she left. We had to do a deep cleaning.
I conceived my firstborn naturally without any difficulty within 5 months. I have not been able to conceive again although trying for ~2 years now. I tend to think that my body is not conditioned to get pregnant again due to my terrible confinement experience.

Hired a freelancer confinement nanny that was trained by Singapore's CA through mummy nanny platform - Ms SXX.

The purpose of writing this is to share our experiences and to provide an honest awareness to to-be mummies and daddies to be considered when hiring the same individual.

1. Unprofessional – cut two bottle nipples for a two-week newborn. That has resulted in the baby keeping the leak from the month each time during feeding – potentially choking.

2. Inconsistency – after the visa was approved, the nanny wanted to negotiate on written agreement terms (for example, duration of work - three months instead of two months, request additional compensation for working through Chinese New Year, daily rate, etc.). That has placed a lot of unnecessary stress on our family.

3. Unethical – failed to inform when diagnosed with COVID-19. That has placed a significant risk on our family.

4. Mentally challenged – had a sleep disorder and regularly taking different medicines (for example, flu medicine) and thinking of committing suicide. That has placed us in an unconformable and stressful position.

5. Lack of communication – not informing and discussing concerns or issues when arise.

i there, just sharing my very bad experience with this confinement nanny named Chua Kam Thai (also go by the name Aunty Grace) who was supposed to be with us for 4 months. She was here with us for 3 months and started showing her true colors later on. Before she came over, kept bragging about her experiences and how well she knows how to take care of baby. However when she joined, she started to increase my infant's formula milk feed from ~40-50ml all the way to 100ml within 1 week. That started causing the baby to suffer from reflux even until now. We even sought help from multiple different pediatricians who all mentioned there was overfeeding of the baby and we needed to cut down the volume. After that we tried to communicate the feeding volume and frequency with her but despite all these she still kept feeding the baby small volumes ~30ml between supposed feeding time cause she said she couldn't manage the baby. So on month 2 we told her to drop the cooking and just focus on taking care of the baby. We then started to realize a whole slew of bad habits she had - constantly closing the baby room door to 'put the baby to sleep', using phone while carrying the baby, sleeping with the earphones on where sometimes she doesn't even realize the baby has cried and kept being skeptical of the baby monitor saying she's being monitored despite us having the output shown on a public screen in the living room. She even complained about the aircon temperature saying she's not used to the temperature even though it's our baby who needs the cooling temperature. Afterwards we were arranging for a maid to settle in and told her some of the house rules to follow and guess what... few days later after receiving her salary she just disappeared saying she needs to buy something and left for 2 hours. When we contacted her, she suddenly claim that we haven't been treating her well and wanted to quit. This is despite us always remember to buying food/drinks for her, getting my parents to help during daytime so she can do other necessary chores and even kept letting her go out for her personal matters (draw money, meet friend for meal, complete PR application). At the point of leaving, she still cursed my parents (mind you they were already 60s and 70s who can be considered her senior) and was extremely rude.

In addition, she's got a very bad case of paranoia where she claimed the motion sensors around the house are cameras to track her when in fact it is not true (there aren't any cameras other than the baby monitor installed). She also claimed that we hacked into her phones, downloaded her data and installed some form of tracking software which is completely nonsensical. She's also made up a number of false stories and went to the extent of making police reports.

What we do suspect is that as the baby has grown a lot in weight (6KG at 3 months), she's unable to manage anymore - keeps complaining about the baby waking up at night and that she can't carry the baby well while standing. Also as the baby was 3 months old, there was sleep regression kicking in which was likely affecting her sleep. However she went to the extent of creating a big hoo-haa to get to her means which is really unethical.

Be warned about this confinement nanny and I strongly discourage anyone to engage her! Engage her at your own risk!

This company fails in their duty of care to check the quality of the nannies in their team and neglects to seek feedback from the mummy to address serious issues.
I experienced hell with both the first AND second (replacement) nannies. I’m writing a review here as the feedback form from the company that was supposed to be provided was never even sent to me.
The first nanny had several issues, but the worst was her appalling hygiene. Whenever I checked, baby’s clothes were almost always smeared with a lot of poop or pus, but she would still continue to button him up and swaddle him to hide the stains. Moreover, we have a container that we use to wash baby’s butt, and she kept using water from it (that was not changed) to wipe baby’s mouth. Additionally, she kept leaving dirty wipes smeared with poop all over his cot and changing table instead of throwing it in the bin. Furthermore, the kitchen was always left in a very dirty and unwashed state after she used it, and the last straw was when I suffered food poisoning.
The replacement nanny was a nightmare with many complex issues. The worst of which, was when she theatrically held my baby as a “hostage” over a non-issue and not letting me take baby, while speaking to me aggressively. Basically, she wanted to “establish territory” all the time and demand her way in everything. She was exceptionally lazy, and did not want to change baby’s diaper on an as-needed basis (she wanted the diaper to be really full before changing, instead of changing it after every poop). She got upset at me for changing baby’s diapers myself (I had to as she left baby to lie in his soiled diapers!) and flatly refused to boil herbal bath water or red dates tea for me. She even lied to my MIL that I had given instructions that I did not want to bathe in herb water or drink red dates tea. This was in spite of the fact that she did not even have to cook as confinement food was by now catered for me (I was traumatised after the food poisoning). She spent the majority of her time sleeping and on the phone, cocooned in the duvet with air-con switched on day and night.
I am truly disappointed and frustrated with the irresponsible behaviour of the company and the nannies. Even though I had shelled out extra for an experienced nanny, I was sent nannies who were obviously inexperienced and did not match the standards that they were advertised for (I am not a first-time mother). There was sadly no peace nor rest during my confinement, and I was ironically less stressed when the confinement nannies left.

First confinement with PEM, I changed 3 nannies. Second confinement with Confinement Angels (CA), changed 3 nannies again! I am so unlucky!
Thought that CA with all the advertisement and reviews from insta, I should have a good confinement this time… but I gave up to complete my confinement because I was so tired to handle those bad nannies and agents…
As I had a super bad experience with PEM, and tired of keep changing nannies during the 28 days, CA assured me that getting 3 stars (Elite) nannies will solve my problem. Of course, pay more for that…and I did. So, I requested profiles of nannies before she arrived. But they only give me one and only. Said the rest was engaged.
The first nanny CA189.
1. Sara pretended to be clean and wipe the luggage and shower when she arrived. She was nice and always put on smiles, she is patient with my baby. But it lasts for a few days and soon I realised she had been acting being hygienic in front of me. But then she put my baby’s towel on the toilet bowl cover during shower ! My baby havnt even taken the ROTAVIRUS immunisation. Handkerchief dropped on the floor and she used it to wipe my baby’s mouth, sometimes she is lazy she just wash (with few seconds) my baby’s milk bottle and put all in the basin. Basin is very dirty with all the bacteria from dirty water, raw meats/ food, leftover food etc… she doesn’t know that? Baby’s teats are directly contaminated with the basin.
2. After I told her she has to put in the dish tub specifically for washing milk bottles, she washed the milk bottle using the steel bowl that I defrost and washed my raw meats! Sara will wash my baby milk bottle at night because helper was resting. It was so dangerous as my baby might get contaminated by the bacteria from raw meats! We had evidence from cctv, she only rinse the steel bowl and did not sterilised/ use soap. She also anyhow washed, always did not clean properly (with milk stains on it) and push the blame to my helper and claimed it was washed by my helper. She thought my cctv is spoilt and I won’t find out🙄
3. She prepares my lunch and dinner since morning. She would prepare the all the meats for the day and fried first. then portion out for my lunch, afternoon break, and dinner. All the meats/ pork are Work-In-Process and keep for later to heat up or stir fried for me. By the time I eat them, the meats are already turn taste. Especially for dinner. All the nutrients are gone and meats turn bad. 变质了！eat until I want to vomit. When I asked her why the taste like that, she said that it was newly bought and all very fresh. (As for the first few days, I hardly walk and don’t go to kitchen to check (outside also has strong wind), I always stay in my room.) I also trust her and so didn’t question anymore.
4. Initially I thought she does not have time to prepare so she prepare early, however, my baby always sleep, and all the house chores are done by my helper. (baby’s and mummy’s clothes, baby’s milk bottles, cleaning kitchen after cook, washing plates, etc. are done by my helper.) Sara always ask my helper to do all her work. So she actually has a lot of time ! But she always said she was very busy. Even my mother in law was saying don’t know what she was doing, just walking up and down and looked very busy, but productivity was low. Yes, I agree she might be experienced, but she is cutting shortcuts and when we are not looking. She is 老油条！
5. She marinated the minced pork and freeze in a big container (can be use for 3-4 days) then she always defrost, take some, freeze again. The next day, defrost, take some again. We already specifically told her to pack into 1 serving portion. But everything we bought, she just slot them in freezer without packing.
6. Same goes to the pork rib, she already cooked! But she still took some to freeze it again! For what?! I really didn’t know why… maybe she realise the portion is too big for me, so she secretly keeps some in the freezer. Then if my MIL didn’t check, she will cook for me again? Because both she and my helper don’t eat meat!
7. worse, she caused me to having terrible diarrhea because she gave me 2.5h long-formula to drink. As I told her, baby drink formula during jaundice period, and because my baby only drink 60-80ml of formula, we can only make 2 scoops (50ml per scoop) = 100ml. So there is always left over. I don’t want to waste it, so I told Sara to give me the left over formula (within 1h). However, after 2.5h, she realised baby didn’t drink the formula, so she gave it to me. I drank it without checking initially. Then after drinking it, I look at the time, it was already 2h+ apart. That night, I started to feel uncomfortable and always go to the toilet for the next 3 days. What if my baby drink it and the consequences will be my baby vomits and be hospitalised! I am a mummy who is recovering from delivery, and I was breastfeeding somemore!
8. She always has excuses to not give me what I want. For example, I ask for fish soup, with fish meat given to me. But she will say that fish has a lot of small bones, I cannot eat. She said she would smash and squeeze out the soup for me. I told her I want to drink pork tripe chicken soup(猪肚鸡汤）, because it helps me to get more breast milk. She would say eat pork tripe is not good for me… for all my herbal soup, she said she use 龙骨to cook, then the meats not nice to eat, don’t give me. She said she will change to 小排/瘦肉，but then she didn’t even give me for once. There is one time she said she cook black chicken herbal soup for me, then I insist on eating the black chicken, she initially told me, the meat is not nice after cooking soup, but I told her I still want to eat, give me the thigh. Out of all the the chicken she cooked, she take one thigh for me and I told her where is the rest, she said only one thigh. She only use one thigh to cook 2-meals soup?! I could not trust her anymore because I don’t know what she said was truth.
9. I told her I don’t want oily meat, my helper will cut away the fats before cooking. But it does not mean I don’t eat the meat! She later will say it is fats, cannot eat. It is chunky, not nice to eat. It is blah blah blah, cannot eat.
10. I don’t know why this kind of nanny can be 3 stars elite…
There goes 2nd nanny, CA268.
I only found out that Ai Lik finished her last assignment on 7th and come to my house on 8th. Because of that, whatever I asked her to do and she gives me the look she is not willing, as if those are extra work. I said each meal I eat 3 dishes + soup. Most of the work is done by my helper. And she “oh… you eat so much ah?” Hello? Is she first time doing confinement job? Does not know mummy has to eat balance nutrition? She keep comparing her last assignment with me, said the mummy don’t even eat breakfast. Lunch also only eat fried bee Hoon/ fried noodles / fried rice/ porridge. This is the first time I heard confinement mummy don’t eat breakfast, eat only fried noodles/bee Hoon for lunch. 😂
She even tells me that if my helper handles all the jobs (washing mummy and baby’s clothes, clean kitchen etc) then she can cook for her. Sorry, we don’t need her to cook for helper/ my family. My helper can cook for herself.
The first day already tell me she don’t do this / that, said she first time handle “China Chinese” family…. Cooking maybe different and she don’t know how to cook… Then ? She is just lazy. I hired her not to enjoy life here. She said in her previous assignment, she eats what mummy eats, She said she will eat fruits, fine, we will give her. But so lazy and don’t want to do work, want request so many things?
I asked her to call me during night to pump milk, she said mummy will wake up themselves, she only feed baby. 🫡 then I immediately ask her to go back since she is not helping at night.
3rd nanny, CA448.
Elaine is polite but slow in working. Yesterday she can cook from 11am to 1pm and then shower, she ate her lunch, 2-4:17pm she rest, and wake up prepare dinner…. But I only ate my dinner at 6:30pm…. 4:17 to 7pm she was cooking and shower. I don’t think it is hard to cook vege and steam fish. 猪脚醋 can be easily cook from my pressure cooker…. From 11am to 7pm, she didn’t take care of my baby. I wonder why should I hired her if cooking can be done by my helper? She wake up at 8+ and my breakfast was cooked by my helper despite I told nanny to cook for me.
She said she will improve, then I gave her chances. She even ask me to buy ready-packed food and rendang sauce, curry, chilli etc. Are these for me or herself? During midnight, she was using her phone which I am totally fine. But what I dislike is that, when I wake up to see my baby cause he is whining, nanny quickly put down her phone and pretend to sleep…. She just ignore my baby… 😂 I had enough already, I m too tired for all these… I m not going to continue bad confinement that I ever had. 有这些烦心事我还不如不坐月子，更开心，还不会产后抑郁，还得feedback 写给你们事情的经过… 但是一点措施也不采取，更糟糕是还理直气壮说月嫂怎么样和公司无关，是月嫂的责任。 太累了！！！
Nanny team did not even filter the nanny for clients! Before we signed the package, they ask for our requirement and said will best match, but little did we realised, it is just acting. They would randomly send the available nanny. Elite nanny is not elite standard. Those who want to engage CA, choose wisely.

Bad experience with freelance confinement lady Bong Siew Fong (黄秀红)

I would strongly recommend to AVOID this freelance confinement lady.

She is a 67 years old, Malaysian from Malacca. Her number is +60166653255. The picture is from her FB profile

Firstly, she is dangerous.
>We have told her multiple times not to leave the baby on the bed, that the baby must be in the cot but this was unheeded. She has also fallen asleep while the baby is on her bed and this is dangerous and poses a risk of sudden infant death.

Secondly, she is unhygenic.
>We have instructed her on how to wash bottles and the teats. However, she would skip using the teat cleaner to wash the teats. She would not dry the items before sterilisation and this has led to dirty bottles and pumps.
>She has also touched my baby's mouth after changing the diapers without washing her hands prior.
>When we asked her to wash her hands prior to feeding baby, she washed only with water and had to be told and reminded multiple times to wash with soap. She declined to use alcohol handrub citing the smell.

Thirdly, she is full of excuses.
>She would say things like 'crying is exercise for baby' when the baby is with her and crying but would say that we are taking care of the baby poorly and how can we be so terrible to let the baby be hungry when the baby is crying when with us
>When she breaks things, she would say that the things are old, or that 'auntie forgot' but would never apologise

Fourthly, she is nosy and also tries to manipulate people.
>She would ask multiple questions about your background, and when she knows about a common friend whom she has been a confinement lady for she would gossip and badmouth your friend.
>If you have a helper, she would manipulate your helper, by asking you to buy hamburgers (she told us "Very easy one, just order online" and passed us a few dollars and expected us to order grab delivery) for your helper
>She would bully your helper to do things that she is supposed to do eg boiling tea, preparing the bathwater.

Fifth, her eyesight is also poor. Although she has glasses, she would not wear them nor turn on the lights. We have noticed that she would mismatch the mittens and socks, and also claim that she cannot see the feces that is on our baby's changing mat.

Lastly, she chooses to spend most of her rest time talking and watching shows rather than resting, and would be very tired most of the day and night.

We terminated her and asked her to leave as she was causing more stress rather than helping