Very bad experience with this agency! Engaged their nanny for the care of my newborn, but baby was admitted to the hospital on day 7. I immediately returned the nanny and spoke to the in-charge. The agency offered a replacement nanny (I did not request for a replacement anyway), but on the day of my baby discharge, they suddenly twisted their words and went nasty. Out of the blue, I’ve no nanny while I’m doing my confinement...
After the incident, we try to engage our own nanny from other agency. But the in-charge kept insisting for a replacement. So we did not get a new nanny from another agency. But ended up, I have to go through a week of confinement with no nanny due to their last min whatever excuses!
I have all the WhatsApp prove anyway. That’s my deepest genuine review! Please be careful when engaging them!
If you still wish to engage them, please make sure you have surveillance camera fixed! So that in any unfortunate event, you can have enough proof.
As a new mother, I hope I’m the only one who needed to go through this unfortunate event. Please be careful and I do not hope for any new moms to go through this horrible event like I did.