First confinement with PEM, I changed 3 nannies. Second confinement with Confinement Angels (CA), changed 3 nannies again! I am so unlucky!
Thought that CA with all the advertisement and reviews from insta, I should have a good confinement this time… but I gave up to complete my confinement because I was so tired to handle those bad nannies and agents…
As I had a super bad experience with PEM, and tired of keep changing nannies during the 28 days, CA assured me that getting 3 stars (Elite) nannies will solve my problem. Of course, pay more for that…and I did. So, I requested profiles of nannies before she arrived. But they only give me one and only. Said the rest was engaged.
The first nanny CA189.
1. Sara pretended to be clean and wipe the luggage and shower when she arrived. She was nice and always put on smiles, she is patient with my baby. But it lasts for a few days and soon I realised she had been acting being hygienic in front of me. But then she put my baby’s towel on the toilet bowl cover during shower ! My baby havnt even taken the ROTAVIRUS immunisation. Handkerchief dropped on the floor and she used it to wipe my baby’s mouth, sometimes she is lazy she just wash (with few seconds) my baby’s milk bottle and put all in the basin. Basin is very dirty with all the bacteria from dirty water, raw meats/ food, leftover food etc… she doesn’t know that? Baby’s teats are directly contaminated with the basin.
2. After I told her she has to put in the dish tub specifically for washing milk bottles, she washed the milk bottle using the steel bowl that I defrost and washed my raw meats! Sara will wash my baby milk bottle at night because helper was resting. It was so dangerous as my baby might get contaminated by the bacteria from raw meats! We had evidence from cctv, she only rinse the steel bowl and did not sterilised/ use soap. She also anyhow washed, always did not clean properly (with milk stains on it) and push the blame to my helper and claimed it was washed by my helper. She thought my cctv is spoilt and I won’t find out🙄
3. She prepares my lunch and dinner since morning. She would prepare the all the meats for the day and fried first. then portion out for my lunch, afternoon break, and dinner. All the meats/ pork are Work-In-Process and keep for later to heat up or stir fried for me. By the time I eat them, the meats are already turn taste. Especially for dinner. All the nutrients are gone and meats turn bad. 变质了!eat until I want to vomit. When I asked her why the taste like that, she said that it was newly bought and all very fresh. (As for the first few days, I hardly walk and don’t go to kitchen to check (outside also has strong wind), I always stay in my room.) I also trust her and so didn’t question anymore.
4. Initially I thought she does not have time to prepare so she prepare early, however, my baby always sleep, and all the house chores are done by my helper. (baby’s and mummy’s clothes, baby’s milk bottles, cleaning kitchen after cook, washing plates, etc. are done by my helper.) Sara always ask my helper to do all her work. So she actually has a lot of time ! But she always said she was very busy. Even my mother in law was saying don’t know what she was doing, just walking up and down and looked very busy, but productivity was low. Yes, I agree she might be experienced, but she is cutting shortcuts and when we are not looking. She is 老油条!
5. She marinated the minced pork and freeze in a big container (can be use for 3-4 days) then she always defrost, take some, freeze again. The next day, defrost, take some again. We already specifically told her to pack into 1 serving portion. But everything we bought, she just slot them in freezer without packing.
6. Same goes to the pork rib, she already cooked! But she still took some to freeze it again! For what?! I really didn’t know why… maybe she realise the portion is too big for me, so she secretly keeps some in the freezer. Then if my MIL didn’t check, she will cook for me again? Because both she and my helper don’t eat meat!
7. worse, she caused me to having terrible diarrhea because she gave me 2.5h long-formula to drink. As I told her, baby drink formula during jaundice period, and because my baby only drink 60-80ml of formula, we can only make 2 scoops (50ml per scoop) = 100ml. So there is always left over. I don’t want to waste it, so I told Sara to give me the left over formula (within 1h). However, after 2.5h, she realised baby didn’t drink the formula, so she gave it to me. I drank it without checking initially. Then after drinking it, I look at the time, it was already 2h+ apart. That night, I started to feel uncomfortable and always go to the toilet for the next 3 days. What if my baby drink it and the consequences will be my baby vomits and be hospitalised! I am a mummy who is recovering from delivery, and I was breastfeeding somemore!
8. She always has excuses to not give me what I want. For example, I ask for fish soup, with fish meat given to me. But she will say that fish has a lot of small bones, I cannot eat. She said she would smash and squeeze out the soup for me. I told her I want to drink pork tripe chicken soup(猪肚鸡汤), because it helps me to get more breast milk. She would say eat pork tripe is not good for me… for all my herbal soup, she said she use 龙骨to cook, then the meats not nice to eat, don’t give me. She said she will change to 小排/瘦肉,but then she didn’t even give me for once. There is one time she said she cook black chicken herbal soup for me, then I insist on eating the black chicken, she initially told me, the meat is not nice after cooking soup, but I told her I still want to eat, give me the thigh. Out of all the the chicken she cooked, she take one thigh for me and I told her where is the rest, she said only one thigh. She only use one thigh to cook 2-meals soup?! I could not trust her anymore because I don’t know what she said was truth.
9. I told her I don’t want oily meat, my helper will cut away the fats before cooking. But it does not mean I don’t eat the meat! She later will say it is fats, cannot eat. It is chunky, not nice to eat. It is blah blah blah, cannot eat.
10. I don’t know why this kind of nanny can be 3 stars elite…
There goes 2nd nanny, CA268.
I only found out that Ai Lik finished her last assignment on 7th and come to my house on 8th. Because of that, whatever I asked her to do and she gives me the look she is not willing, as if those are extra work. I said each meal I eat 3 dishes + soup. Most of the work is done by my helper. And she “oh… you eat so much ah?” Hello? Is she first time doing confinement job? Does not know mummy has to eat balance nutrition? She keep comparing her last assignment with me, said the mummy don’t even eat breakfast. Lunch also only eat fried bee Hoon/ fried noodles / fried rice/ porridge. This is the first time I heard confinement mummy don’t eat breakfast, eat only fried noodles/bee Hoon for lunch. 😂
She even tells me that if my helper handles all the jobs (washing mummy and baby’s clothes, clean kitchen etc) then she can cook for her. Sorry, we don’t need her to cook for helper/ my family. My helper can cook for herself.
The first day already tell me she don’t do this / that, said she first time handle “China Chinese” family…. Cooking maybe different and she don’t know how to cook… Then ? She is just lazy. I hired her not to enjoy life here. She said in her previous assignment, she eats what mummy eats, She said she will eat fruits, fine, we will give her. But so lazy and don’t want to do work, want request so many things?
I asked her to call me during night to pump milk, she said mummy will wake up themselves, she only feed baby. 🫡 then I immediately ask her to go back since she is not helping at night.
3rd nanny, CA448.
Elaine is polite but slow in working. Yesterday she can cook from 11am to 1pm and then shower, she ate her lunch, 2-4:17pm she rest, and wake up prepare dinner…. But I only ate my dinner at 6:30pm…. 4:17 to 7pm she was cooking and shower. I don’t think it is hard to cook vege and steam fish. 猪脚醋 can be easily cook from my pressure cooker…. From 11am to 7pm, she didn’t take care of my baby. I wonder why should I hired her if cooking can be done by my helper? She wake up at 8+ and my breakfast was cooked by my helper despite I told nanny to cook for me.
She said she will improve, then I gave her chances. She even ask me to buy ready-packed food and rendang sauce, curry, chilli etc. Are these for me or herself? During midnight, she was using her phone which I am totally fine. But what I dislike is that, when I wake up to see my baby cause he is whining, nanny quickly put down her phone and pretend to sleep…. She just ignore my baby… 😂 I had enough already, I m too tired for all these… I m not going to continue bad confinement that I ever had. 有这些烦心事我还不如不坐月子,更开心,还不会产后抑郁,还得feedback 写给你们事情的经过… 但是一点措施也不采取,更糟糕是还理直气壮说月嫂怎么样和公司无关,是月嫂的责任。 太累了!!!
Nanny team did not even filter the nanny for clients! Before we signed the package, they ask for our requirement and said will best match, but little did we realised, it is just acting. They would randomly send the available nanny. Elite nanny is not elite standard. Those who want to engage CA, choose wisely.