Bad experience with freelance confinement lady Bong Siew Fong (黄秀红)
I would strongly recommend to AVOID this freelance confinement lady.
She is a 67 years old, Malaysian from Malacca. Her number is +60166653255. The picture is from her FB profile
Firstly, she is dangerous.
>We have told her multiple times not to leave the baby on the bed, that the baby must be in the cot but this was unheeded. She has also fallen asleep while the baby is on her bed and this is dangerous and poses a risk of sudden infant death.
Secondly, she is unhygenic.
>We have instructed her on how to wash bottles and the teats. However, she would skip using the teat cleaner to wash the teats. She would not dry the items before sterilisation and this has led to dirty bottles and pumps.
>She has also touched my baby's mouth after changing the diapers without washing her hands prior.
>When we asked her to wash her hands prior to feeding baby, she washed only with water and had to be told and reminded multiple times to wash with soap. She declined to use alcohol handrub citing the smell.
Thirdly, she is full of excuses.
>She would say things like 'crying is exercise for baby' when the baby is with her and crying but would say that we are taking care of the baby poorly and how can we be so terrible to let the baby be hungry when the baby is crying when with us
>When she breaks things, she would say that the things are old, or that 'auntie forgot' but would never apologise
Fourthly, she is nosy and also tries to manipulate people.
>She would ask multiple questions about your background, and when she knows about a common friend whom she has been a confinement lady for she would gossip and badmouth your friend.
>If you have a helper, she would manipulate your helper, by asking you to buy hamburgers (she told us "Very easy one, just order online" and passed us a few dollars and expected us to order grab delivery) for your helper
>She would bully your helper to do things that she is supposed to do eg boiling tea, preparing the bathwater.
Fifth, her eyesight is also poor. Although she has glasses, she would not wear them nor turn on the lights. We have noticed that she would mismatch the mittens and socks, and also claim that she cannot see the feces that is on our baby's changing mat.
Lastly, she chooses to spend most of her rest time talking and watching shows rather than resting, and would be very tired most of the day and night.
We terminated her and asked her to leave as she was causing more stress rather than helping