Almost there . . .
Though I engaged Confinement Angels’ services, I felt like I was unlucky enough to be assigned to a very black hearted witch instead.
The agency must do better in screening their staff and do what it says in training the nannies, otherwise you are not being fair to customers who pay nearly $4K and entrusting their precious flesh and blood to you.
From the first day of arrival, the nanny had a lot of difficulties in curbing her foul mouth (literally and metaphorically) and frequently bullied my few day old newborn by calling him naughty and even threatened to hit him many times.
When I messaged the agency about her calling my few day old baby ‘naughty’ angrily, they just told me to talk and communicate with the nanny.
So what exactly are the agency fees for then if the customers are expected to handle the agency’s own staff?
Do customers get paid for training and counselling the nannies instead?
Besides, if I have to tell a person who is paid expensive professional fees to handle newborns, to be patient with newborns, perhaps the person is not suited to be handling vulnerable people in the first place.
She had very poor baby knowledge as well.
She doesn’t even know the most basic baby info available on governmental sites, and kept pressuring us to see the Polyclinic doctors for every small little thing despite the significant increase in Covid cases, as she was simply ignorant about anything and everything.
After she left, my LO cried a lot less, did a lot better and could immediately STTN.
We found out that it’s because she has been provoking and aggravating our child by forcing him to follow her schedule, like bathing him whilst he is sleeping etc, just so she could take her afternoon nap even though we made sure she had enough sleep as we took care of our own baby at night for many nights.
While I understand that there will be a few bad apples in every company, it is quite obvious that this ‘bad apple’ had a lot of glaring red flags that are not hard to spot to begin with.
How did you all miss this repeatedly and tried to make her a six starred nanny several times (according to her)? Just to earn money? Is this the right way to do things?
Vendors and relatives who visited me during my confinement, even merely for just a short while, realised to avoid speaking to her as they noticed she was strange and generally behaved inappropriately.
The baby photographer who came to my house literally had to ask her to stop talking as she was disturbing the process.
The nanny complained that the Polyclinic doctors refused to listen to her when we brought our newborn for checkups.
In the first place, she was the one who repeatedly pushed us to visit the doctor because of her thick ignorance and bad baby care (severe diaper rash).
Then when the doctors are trying to help, she then goes on pretending to be a knowledgeable guru, spouting ignorance and interrupting these medical professionals.
It was highly embarrassing to watch.
She spoilt many things in our house and threw things away without permission.
If I bought a baby gift for a friend who also just gave birth, she would immediately take the item out when I’m not around, and throw the boxes, receipts, warranty and instructions away to be ‘neat’.
She would push wet mugs into my wooden cupboard, because she has no patience to dry them, because she wants to be ‘neat’.
She would drag my expensive dyson vacuum cleaner into the toilet to vacuum despite being told that vacuums will spoil upon contact with water.
She would take my expensive baby clothes to wipe the floor, because she wants to save on water.
Her behavior bordered on insanity.
There was really no talking to her as she was beyond reason. At any point in time when I tried to explain things to her, she would repay by screaming at me.
Her arrogance and narcissism even extends to ignoring the baby’s cries just to finish her rants and ramblings.
Despite all these, we did not dock her salary, not even by one cent and even gave her extra angpow on the first day not knowing how black hearted and really overall just what a bad nanny she would be.
On the last day, instead of parting amicably like a normal, healthy human person would, she continued being a nasty person to the fullest extent.
She said she wanted to speak to me privately, and whilst my husband was not around she said many inappropriate and bizarre things to me like how I deserved no friends, and I had poor upbringing.
She should really get a new job that she would enjoy instead of making both herself and her clients miserable.
After saying all these uncalled for ‘advice’, she still had the cheek to ask my husband to take pictures of her with my baby, to be in family photos. How disgusting. I supposed she intends to use the photos to scam other mothers that she is a good nanny.
If a person is not interested in handling babies she should not be a full time confinement nanny.
If a ‘foreign talent’ like her keeps insulting Singaporeans (keeps complaining that Singapore flats are tiny, that Malaysia is better, etc), she should not be sowing discord and working in Singapore.
It was a very disappointing experience. Please do better in screening or at least have the nanny’s head thoroughly checked.
PS.
I was charged extra money for an English speaking nanny. However I didn’t realise the company would consider her screaming random things constitutes as English.
These are her limited vocabulary and grunts that I have encountered
KOOK! KOOK! = cough
POOK! POOK! = poo
PONG! PONG! = expressing milk
PER! = cloth
DA BURT! = burp
If there was any consolation in this horrific experience is perhaps my child is doing so well after she left and is stronger than ever.
I hope no other mothers would have to experience this.
Please spend more time training your nannies than getting celebrities to endorse your agency.
Updated:
CA replied that they have terminated the nanny, but the damage has been done and questions are still left unanswered.
Again how did this slip through repeatedly:
🚩unable to stop calling a few day old infant naughty the moment she stepped foot into our house.
Service agent assigned said to give nanny time to bond with baby. I simply do not understand how this is in any way appropriate at all.
You mean it’s standard for CA nannies to verbally abuse infants before bonding takes place?
The threats eventually escalated to threatening to hit the baby. I’m very sure with the way she had no filter with us, she would have no filter with previous and future clients as well.
🚩 how did the nanny who lacked basic baby knowledge even passed being a certified nanny, to being a 3 star, and according to her, CA wanted to make her a 6 star nanny?
🚩 how did the nanny passed being a basic English speaking nanny when even our mandarin surpasses her mandarin?
