Summary of the Complaint
A Mummy shared a distressing personal experience regarding a freelance nanny, Angela Tee Ah Kuan, who was terminated due to incompetence and negligence. The report describes a troubling aftermath where the nanny allegedly sent harassing messages months later, and the "popular" nanny who recommended her was suspected of operating a commission-based referral scheme despite being aware of the safety issues.
Mummy's Key Complaints
Exhibited a level of incompetence and negligence that the parents deemed a physical risk to their newborn's health.
Sent a toxic and demanding message four months after termination, claiming her firing was a "disrespect" to the profession.
Refused to acknowledge the potential harm caused by her actions, which the parents compared to high-profile cases of medical emergencies caused by nanny overfeeding.
Was part of a referral network where the recommender was suspected of receiving commissions regardless of the nanny's actual performance.
Failed to demonstrate the necessary professionalism and specialized knowledge required for safe infant care.
Prompted the mother to warn others that a recommendation from a "famous" nanny does not guarantee a safe or competent caregiver.
