Summary of the Complaint
A new parent is issuing a strong warning about a freelance confinement nanny, "小燕子" (Siow Choon XXX), citing numerous concerns. The nanny allegedly arrived sick, causing the mother and toddler to fall ill, and was constantly on her phone while performing duties. Other complaints include unprofessional baby care, wasteful habits, laziness, and a rude, defensive attitude when confronted about her behavior.
Mummy's Key Complaints
Arrived sick with a bad cough and did not inform beforehand or arrange a replacement
Caused the mother and toddler to get sick
Was constantly on her phone while carrying/feeding baby and cooking
Did not clean baby's poop properly, as noted by the baby's doctor
Exhibited a bad attitude and was unable to take constructive criticism
Wasted excessive amounts of water when washing items
Was lazy and stopped helping with night feed washing even when it became manageable
Rudely used the washing machine without asking, despite being informed of the schedule
Seemed to be securing other jobs while on duty