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Warning About Freelance Nanny "小燕子" for Sickness, Unprofessionalism, and Poor Attitude

10
🤥
Dishonesty
🧔
Lack of Initiative
😡
Disrespectful
🚫
Ignoring Instructions
💬
Unsolicited Advice
🚰
Excessive Supplies
👶
Neglecting Baby
🤫
Poor Communication
📱
Phone Use
🧼
Poor Hygiene
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💰
📱
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😡
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Disclaimer

Summary of the Complaint

A new parent is issuing a strong warning about a freelance confinement nanny, "小燕子" (Siow Choon XXX), citing numerous concerns. The nanny allegedly arrived sick, causing the mother and toddler to fall ill, and was constantly on her phone while performing duties. Other complaints include unprofessional baby care, wasteful habits, laziness, and a rude, defensive attitude when confronted about her behavior.

Mummy's Key Complaints

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Arrived sick with a bad cough and did not inform beforehand or arrange a replacement

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Caused the mother and toddler to get sick

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Was constantly on her phone while carrying/feeding baby and cooking

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Did not clean baby's poop properly, as noted by the baby's doctor

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Exhibited a bad attitude and was unable to take constructive criticism

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Wasted excessive amounts of water when washing items

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Was lazy and stopped helping with night feed washing even when it became manageable

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Rudely used the washing machine without asking, despite being informed of the schedule

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Seemed to be securing other jobs while on duty

Unprofessionalism

Full Complaint Details

Dear all, pls beware of this Confinement Nanny from Malaysia. She is freelancer now and is always on adhoc jobs other that full month confinement nanny.

Her nickname is 小燕子.

Name: Siow choon xxx

HP: +65 8158 6xxx

#1 - Sick. Having bad cough since 1st day and she did not inform beforehand. Our agreement was if she is sick, she will get another nanny to take over but she did not. Both me and toddler got sick few days later until now. Several reminder for her to wear mask.

#2 - Always on phone 24/7 when carrying & feeding baby, cooking etc.

#3 - Not very professional. Baby poop not clean properly. Was pointed out by baby doctor visits

#4 - Bad attitude. Unable to take comments Said she can end her last day immediately when I ask her if she behaves the same using phone all day in other employment which she said yes and it is very common practice among her nanny peers.

#5 - wasteful. Waste water like free flow when washing plates or bottles.

#6 - Lazy. Told her if the night feed are hectic then my helper can help with the washing and she just hands off totally when night feeds became so much more manageable.

#7 - Rude. When she first came already told her which day can wash clothes which doesn’t clash with my home schedule. Then she use my washing machine to wash without asking and gave alot of excuses. I will gladly allow if she ask before use.

I supposed she have secured other jobs as I overheard her talking on the phone yesterday night when feeding my baby. This morning she was having a long call as well when she supposed to be settling my confinement stuff.

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