Summary of the Complaint
A new mother shares a highly stressful experience with two confinement nannies. The first, Siew Lian, was unresponsive and unreliable, arriving late and only staying for 14 days due to overstaying a previous job. The replacement, Fang Jie, was lazy, cooked limited varieties, and exhibited unprofessional behavior, consuming food and using amenities without permission.
Mummy's Key Complaints
Nanny Siew Lian:
Was non-contactable for two months leading up to the EDD, causing significant stress.
Showed no remorse for being unreachable.
Arrived two days late and only informed the client on arrival that she could only stay for 14 days due to overstaying a previous assignment.
Exhibited irresponsible behavior by not communicating her availability or limitations earlier.
Nanny Fang Jie:
Was lazy despite charging $2100 and being full of self-praise.
Cooked little variety of food.
Ate food from the table without asking permission.
Turned on the TV every night without asking.
Cooked fishes almost every day for herself.