Summary of the Complaint
A Singaporean mother shared a highly negative experience with a freelance confinement nanny, describing her as lazy, dishonest, unhygienic, and abusive. The complaint details numerous concerning behaviors, including the nanny's late arrival under false pretenses, improper baby feeding techniques, neglect, poor hygiene practices, and disrespectful actions. This personal account serves as a warning on the Complaint Radar for other parents.
Mummy's Key Complaints
Arrived late and lied about the reason for delay
Tapped, twisted, and turned milk bottle while newborn was drinking
Left newborn to sleep on the sofa despite instructions not to
Attempted to feed newborn water
Attempted to give a new pacifier without washing or sterilizing
Forcefully pushed pacifier into newborn's mouth
Gave newborn the same pacifier without washing after it was expelled
Washed only a few pieces of clothing daily, refusing to handwash as instructed
Never washed bottle teats after they dropped into the basin
Never washed utensils before use
Always left electric switches on after use
Accused/talked badly about the mother behind her back
Acted pleasant in front of relatives but showed true colors when alone
Did not feed newborn on time/when hungry, hindering jaundice reduction
Threw newborn into the carrier (with frame support below)