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📢 Every story has two sides. Don't skip the Nanny's Response.

PEM Agency's Nanny Neglects Mother, Destroys Property, and Hinders Breastfeeding

11
Safety Negligence
👶
Neglecting Baby
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Bad Cooking
🧼
Poor Hygiene
😡
Disrespectful
🤱
Undermining Breastfeeding
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Ignoring Instructions
🤦
Messy Habits
🧔
Lack of Initiative
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Phone Use
🤥
Dishonesty
Agency, 2019
Singapore Singapore
Source: singaporemotherhood
Disastrous Confinement Experiences with PEM and Confinement Angels Nannies Leave Client Exhausted
💤
🤥
🚫
💥
+11
Agency, 2024
Singapore Singapore
Source: facebook
妈妈吐槽PEM金牌月嫂:危险操作、卫生差、态度恶劣且不负责任
🤫
💤
🧔
+6
Agency, 2024
Singapore Singapore
Source: facebook
Client Alleges Confinement Agency's Negligence After Horrific Experiences with Two Confinement Nannies
💤
📱
👶
🚫
+6
Agency, 2023
Singapore Singapore
Source: facebook
Mummy Reports Senior Confinement Nanny's Unhygienic Practices and Negligent Baby Care
🚫
😴
🫘
🤦
+3
Agency, 2023
Singapore Singapore
Source: facebook
PEM Agency's Nanny Chaos, Poor Service, and Payment Disputes Stress New Mom
👥
🤥
👶
💤
+6
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny's Bossy Attitude, Neglect, and Unsafe Baby Care
😡
🫘
🧼
+3
Agency, 2022
Singapore Singapore
Source: facebook
Confinement Nanny Mistreats Baby, Exhibits Negligence, Fired After Four Days
👶
🚫
🤫
+1
Agency, 2022
Singapore Singapore
Source: hardwarezone
Confinement Nanny's Abusive Behavior, Neglect, and Disrespect Enrage Mother
👶
💰
😢
🙅
+7
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny #1734: Poor Hygiene, Negligent Care, Repetitive Cooking, Excessive Phone Use
🚫
😡
📱
🤦
+4
Agency, 2022
Singapore Singapore
Source: facebook
PEM Confinement Nanny #1497: Negligent, Disobedient, and Unapologetic
💤
📱
👶
+5
Agency, 2022
Singapore Singapore
Source: facebook
Disclaimer

Summary of the Complaint

A first-time mother expresses extreme disappointment with PEM agency, accusing them of sending a "worthless and useless" confinement nanny, Qing Jie, during Chinese New Year. The complaint details the nanny's alleged incompetence in cooking, destruction of property, refusal to perform household chores, and active sabotage of breastfeeding efforts, leaving the mother feeling cheated and distressed.

Mummy's Key Complaints

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Nanny could not cook confinement food, only prepared ordinary home-cooked meals.

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Spoiled high-end crockery and neglected household chores, including not washing toilets or mopping floors for a month.

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Asked the mother to carry a heavy tub of water for bathing herself, which she was not supposed to do post-delivery.

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Was lazy and used her phone to surf the internet all day long.

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Did not bring the baby to the mother for breastfeeding, instead feeding formula milk from a bottle without informing her.

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Actively hindered breastfeeding, leading to no breastmilk supply and wasted breast pump purchase.

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Ignored concerns raised by the mother's mum and relatives regarding her poor performance.

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Agency allegedly sent a low-quality nanny due to the Chinese New Year period, despite promises of a good one.

Under-qualification
Unprofessionalism

Full Complaint Details

I will NEVER EVER look for PEM anymore. I will either look for confinement angel or star confinement instead. Pls boycott PEM and trust me they don’t send you a good one even they promise you unless you’re really lucky to have met a good nanny. Told them very clearly what we need and how we want the nanny to help us during my ever 1st confinement.

PEM sent a worthless and useless nanny who doesn’t know how to cook a simple dish of confinement food (throughout whole month I didn’t eat any confinement food coz it’s all usual home cooked food only) and spoilt all my high end crockeries and never once wash the toilets, no mopping of floor once for entire 1 month, further more she asked me to carry a heavy tub of water myself to bathe which I am not supposed to do so yet I did my own self!!! FYI I spent $3500 because it’s within the CNY 2018 period so it’s $2500 + $1000 and excluding all angbaos & ingredients expenses etc. When my mum and relatives found out she’s so bad coz they saw themselves, she also didn’t care and continue to ignore them.

PEM really anyhow sent me a nanny during that time coz no more aunties want to work during CNY period so left these type of lousy aunties who loved $$$$ so much and don’t want to spend CNY with her family to work as confinement nanny. This nanny told me earn $$$$ more important, with $$$$ everyday is CNY to her. I told PEM it’s my first birth and I want to make sure I get the right and good nanny to do good confinement for me, they promised they will but they just anyhow find someone and send her to me.

This nanny called 晴姐 is also very lazy, she used her handphone to surf net all day long. And some worse stuffs she didn’t obey is I told her I want to breastfeed my baby but she never ever bring baby to me so I didn’t know when my baby is hungry for milk. When I realised there’s something wrong, I went to her room and just saw her feeding baby with milk bottle (formula milk). In the end, I have no breastmilk coz no demand no supply, my baby ended up no breastmilk (she didn’t get to drink beneficial milk and I also didn’t get to try & enjoy breastfeed for being mum 1st time) and I also wasted $$$$ buying a brand new pump.

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