Summary of the Complaint
Parents share a horrific experience with confinement nanny "Auntie Xiu Rong," whose abusive feeding practices led to their 8-day-old newborn being diagnosed with pneumonia and admitted to the ICU. The complaint details how the nanny allegedly cut bottle teats, overfed the baby, and neglected expressed breast milk, almost causing the loss of their child.
Mummy's Key Complaints
Cut bottle teats to increase milk flow for a newborn, making holes large enough for a straw.
Overfed the baby double the appropriate amount so the baby would sleep longer, allowing the nanny more rest.
Gave formula milk instead of breast milk, claiming laziness to prepare and warm breast milk.
Left expressed breast milk out to spoil.
Dismissed the 8-day-old baby's severe wheezing, claiming the baby was "faking it."
Her actions resulted in the baby developing pneumonia from milk entering the lungs, leading to ICU admission.
