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📢 Every story has two sides. Don't skip the Nanny's Response.

Nightmare confinement nanny - Yew Ai Ting Kelly

7
🤱
Undermining Breastfeeding
🧼
Poor Hygiene
💰
Personal Demands
👶
Neglecting Baby
😡
Disrespectful
🚫
Ignoring Instructions
🧔
Lack of Initiative
Agency, 2025
Singapore Singapore
Source: singaporemotherhood
We used Josian Services temporarily. Avoid this agency!
👶
🤫
👥
+3
Agency, 2025
Singapore Singapore
Source: singaporemotherhood
Confinement Nannies' Negligence, Poor Hygiene, and Disrespectful Habits
💤
🫘
😡
+3
Agency, 2022
Singapore Singapore
Source: theasianparent
Nannies have questionable work ethics
🤫
🤥
🤔
👥
+2
Agency, 2022
Singapore Singapore
Source: singaporemotherhood
Father Warns: JIA Agency's Inexperienced Nanny Lacks Basic Infant Care
🧔
🚫
🤥
💬
+2
Agency, 2021
Singapore Singapore
Source: singaporemotherhood
Mummy Reports Unauthorized Nanny Replacement by Agency
🤥
🤫
👥
Agency, 2020
Singapore Singapore
Source: facebook
Unethical Agency Accepts Jobs Without Sufficient Nannies, Leaves Mothers Stranded
👥
🤥
🚧
🤫
Agency, 2020
Singapore Singapore
Source: facebook
Baby Whisperer: Disappointing Nanny Service, Unhygienic Practices, Overfeeding, and Alleged Dishonesty
🤥
😢
😡
👥
+8
Agency, 2020
Singapore Singapore
Source: facebook
Confinement Nanny's Negligence Causes Baby's Fever, Offers Minimal Support
👶
😢
🧔
+3
Agency, 2012
Singapore Singapore
Source: mummysg
Mummy Complains Nanny's Dishonesty and Neglect Led to Early Departure
🧼
👶
🚫
😡
+2
Freelance, 2025
Singapore Singapore
Source: singaporemotherhood
Confinement Angel agency - Nannys from Hell
🧼
💤
👥
🚫
+3
Agency, 2025
Singapore Singapore
Source: singaporemotherhood
Disclaimer

Summary of the Complaint

After engaging a Confinement Nanny through an agency, a Mummy described a complaint involving poor hygiene, neglect, and refusal to follow postpartum care instructions. The nanny allegedly prioritised cooking over baby care, dismissed breastfeeding preferences, and pressured the family into unnecessary purchases.

Mummy's Key Complaints

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Insulted mother and discouraged breastfeeding despite stated preference

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Refused to turn on aircon and ignored clothing instructions for baby

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Failed to maintain hygiene when handling bottles and after diaper changes

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Left baby crying unattended while focusing on cooking tasks

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Passed baby care to parents for extended periods during duty hours

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Showed rude attitude when asked to attend to baby

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Pressured family to buy items through misleading claims

Misconduct
Unprofessionalism

Full Complaint Details

Hello mummies and daddies to be, I'm sharing my personal experience so y'all don't have to go through the same nightmare as me.

We engaged a nanny via an agency and was assigned Kelly. She was an absolute nightmare from Day 1. We tried asking for a replacement on the same night she arrived but did not follow through as we were afraid of going days without help while waiting for a replacement nanny to be assigned to us. We ended up enduring this nightmare for 10 days before ultimately requesting for a replacement.

1. She insulted me when I told her I would prefer for baby to latch before supplementing with FM. She said that my supply have yet to kicked in and I'm going to starve my baby if I insist on BF.

2. She refused to switch on the Aircon for baby saying that baby are extremely afraid of the cold and that her measurement of whether baby cold is based on how she's feeling.

She also refused to change baby out of his outside clothes when I told her to do so. She swaddled baby and put him to sleep with the clothes he came home in.

3. She's extremely unhygienic.

We have CCTV installed in the kitchen (which she knows of, btw) and we caught her not washing baby bottles with the liquid detergent that we have provided. She also use the brush meant for baby bottles on her own personal tumbler. This clearly shows that she knows she will be caught if we review the footage but she don't care.

She don't wash her hands with soap before touching baby or after changing baby's diaper or after using the washroom too.

4. She priorities cooking over baby caring.

She will not attend to baby and leave baby crying while she's cooking. It's almost like we hired a chef and not a nanny. When we spoke up and told her to go feed the baby, she gave us attitude and told us to feed the baby ourselves.

5. She will leave baby with the parents for long period of time while she cook and wash up so she can finish her work by 7pm and sleep by 8pm. There's a mandatary 2 hours of uninterrupted rest for nanny set by the agency. But everyday baby is minimally with the parents for 6hrs because she refused to attend to the baby while doing anything else.

6. Extremely manipulative.

She made my husband buy her a slipper to be wore in the house by scaring my husband and saying that I need to wear a slipper in the house after childbirth.

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