Almost there . . .
×
Site language modal icon
EN
Find

📢 Every story has two sides. Don't skip the Nanny's Response.

NannySOS: Unresponsive Nanny Fails to Follow Instructions, Gives Formula Without Consent

6
🚫
Ignoring Instructions
😡
Disrespectful
👶
Neglecting Baby
🥣
Unapproved Diet
🤱
Undermining Breastfeeding
📱
Phone Use
Agency, 2019
Singapore Singapore
Source: facebook
Disastrous Confinement Experiences with PEM and Confinement Angels Nannies Leave Client Exhausted
👦
🚫
👶
🤫
+11
Agency, 2024
Singapore Singapore
Source: facebook
妈妈吐槽PEM金牌月嫂:危险操作、卫生差、态度恶劣且不负责任
🤥
🤦
💥
💤
+6
Agency, 2024
Singapore Singapore
Source: facebook
Client Alleges Confinement Agency's Negligence After Horrific Experiences with Two Confinement Nannies
🤥
📱
💥
🧼
+6
Agency, 2023
Singapore Singapore
Source: facebook
Mummy Reports Senior Confinement Nanny's Unhygienic Practices and Negligent Baby Care
👶
🚫
🧼
😴
+3
Agency, 2023
Singapore Singapore
Source: facebook
PEM Agency's Nanny Chaos, Poor Service, and Payment Disputes Stress New Mom
👶
🚫
🧔
😡
+6
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny's Bossy Attitude, Neglect, and Unsafe Baby Care
🫘
👶
🚫
😡
+3
Agency, 2022
Singapore Singapore
Source: facebook
Confinement Nanny Mistreats Baby, Exhibits Negligence, Fired After Four Days
🚫
🤫
👶
💤
+1
Agency, 2022
Singapore Singapore
Source: hardwarezone
Confinement Nanny's Abusive Behavior, Neglect, and Disrespect Enrage Mother
😡
🚫
💰
+7
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny #1734: Poor Hygiene, Negligent Care, Repetitive Cooking, Excessive Phone Use
🤦
😡
🧼
👶
+4
Agency, 2022
Singapore Singapore
Source: facebook
PEM Confinement Nanny #1497: Negligent, Disobedient, and Unapologetic
🤫
🧔
🚫
+5
Agency, 2022
Singapore Singapore
Source: facebook
Disclaimer

Summary of the Complaint

A new mother had a negative experience with her first NannySOS confinement nanny, Mei Ling, leading to a requested change just one week into service. On the very first day, Mei Ling was unresponsive to clear instructions regarding nighttime baby feeding and, without consent, gave the newborn formula despite the mother's desire to breastfeed.

Mummy's Key Complaints

bullet

Disregarded Night Duty Instructions: On the first night, after agreeing to wake the baby every three hours for breastfeeding, Mei Ling later retorted that the mother should "come and carry him over yourself" if the nanny didn't wake up.

bullet

Unauthorized Formula Feeding: On day two, the nanny admitted to giving the baby formula, despite the mother's clear instructions for exclusive breastfeeding and the baby only being brought over once during a long night.

bullet

Prompt Nanny Replacement: NannySOS promptly replaced Mei Ling with Nanny Jenny, who, despite being talkative, followed instructions better.

Under-qualification
Unprofessionalism

Full Complaint Details

would like to share my experience on my recent confinement with nannysos...

I wasn't happy with the first nanny, mei ling that was assigned to me. I'll just site 2 incidents out of the numerous that happened, which made me request for a change in nanny. these 2 incidents both happened on day 1..

1) on the first night, I requested for her to wake baby up every 3 hours if he did not wake up on his own, and bring him over to me for him to latch as I wanted to breastfeed him. she agreed. we spoke of a few other things, and just before I left the room, I reminded her again about waking the baby up every 3 hours. but this time, the reply in Mandarin was "if I didn't wake up, you come and carry him over yourself". 😅 what's the use of nanny doing night duties then?

2) next day (day 2 morning), I mentioned baby only woke up once? (the night was definitely more than 6 hours long, so baby should be awake at least twice, but was only brought over to me once). she replied no, he woke up again, and I gave him formula.. apparently my instructions were not taken seriously and she made her own decision to give him formula 😑

these were just on day 1. I had her for a week, and decided to change a nanny. Justin worked on it promptly and assigned nanny Jenny to us, who was better, albeit a little talkative, which made it Abit tough to rest when I wanted to.. but at least she followed my instructions much better than Mei Ling.

that being said, I would suggest for those who want to hire a nanny to select beforehand, rather than leaving it to "fate"..

No response received yet
Are you the Nanny involved in this case?
Your personal information will not be shared
Be the first to comment
Do you have a Complaint?
Submit your complaint for public viewing.