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📢 Every story has two sides. Don't skip the Nanny's Response.

Nanny's Incompetence and Negligence Lead to Unhygienic and Dangerous Confinement

13
Punctuality Issues
😡
Disrespectful
🧔
Lack of Initiative
🚫
Ignoring Instructions
🫘
Bad Cooking
👶
Neglecting Baby
Safety Negligence
🤥
Dishonesty
🤦
Messy Habits
🙅
Undermining Parents
🧼
Poor Hygiene
💰
Personal Demands
💤
Sleep on Duty
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Disclaimer

Summary of the Complaint

A parent recounts a distressing experience with a confinement lady, "Liu Jie," who also owns a "LOVE" confinement nanny agency. The nanny exhibited severe incompetence, including serving cold, raw, or hair-laden food, maintaining extreme disorganization, engaging in unhygienic practices, leaving raw meat unattended, and performing unsafe baby care, leading to constant distress for the family.

Mummy's Key Complaints

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Served cold, pre-cooked, sometimes raw, or hair-laden food.

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Maintained extreme disorganization, leaving baby items and laundry scattered.

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Undressed the baby under a direct fan and in an air-conditioned room.

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Left the kitchen in disarray with knives in easily reachable places.

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Left the house for personal errands (e.g., printing name cards, buying KFC) without notification.

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Requested to go home after only two days for a "last-minute wedding."

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Did not double-boil herbal soup; instead, boiled it like normal soup.

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Placed the baby in an empty bathtub before filling it with water, indicating uncontrolled temperature.

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Carried the baby out of the bath without a towel, collecting items one by one.

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Sunbathed the baby without closing the baby's eyes.

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Left raw meat and unwanted food openly on the chopping board and plates.

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Left salt, pepper, and sesame oil bottles open and scattered.

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Was extremely slow (e.g., 25 minutes for instant Nestum).

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Failed to complete two-step instructions, like sterilizing bottles after washing.

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Switched off the fridge overnight once and forgot to close the door another night.

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Blamed others (husband, father-in-law) or made excuses when questioned.

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Expected the mummy to clean the bathtub and put away detergents after bathing the baby.

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Handled raw meat halfway through cooking without washing hands, then attended to and changed the baby's diapers.

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Lied about washing her hands when caught.

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Required requests for most things to be made twice due to forgetfulness.

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Washed clothes at 7 PM and hung them at 8 AM the next day, claiming she didn't have keys.

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Left the baby crying for nearly 6 minutes when asked to watch for 15 minutes.

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Napped from 12 PM to 6 PM, then asked what the mummy wanted for breakfast, unaware it was evening.

Under-qualification
Misconduct
Unprofessionalism

Full Complaint Details

CL: calls herself Liu Jie

Contacts: 0162358514

Singapore: +6598604811

Also owns a CONFINEMENT NANNY AGENCY, named LOVE with contact as provided below.

Msia:016-7345787

Singapore: 91368562

Singapore: 98604811

I engaged this CL for rm4500 angpao 300-600 with 500 deposit

Her jobscope was to cook my 5meals, shower baby and change babys diapers. LO was under my constant care as i dont trust LO under strangers care also because i wanted to bf LO. This CL

-serves cold and precooked food(sometimes raw or with hair in it)

-very unorganized napkins n diapers, alcohold swabs, cotton, tissue, laundry left in changing station, babycot n my bed

-undresses baby under direct fan and in ac room

-Turns your kitchen upside down until there isnt any plac on countertop, table and floor.(knofes just thrown on table and easily reached places.

-goes out the house for her own agendas. Eg print name card 3 times. Buy kfc. Without notifying.

-2nd day request to go home after a week for her daughters "last min wedding"

-doesnt double boil herbal soup, instead just throw in a pot n boil like boiling normal

Soup.

-places LO in bathtub thn fills bathtub with water. Which means temperature not controlled.

-instead of preparing LOs fresh clothes to change/bath towel/changing mat/diapers/lotion/nappy cream before bathing LO, she carries LO out without a towel, walks everywhere taking her own sweet time collect each item one by one.

-sunbath LO without closing Los eyes

-leave meat n raw food unattended onchopping board.

-leaves unwanted food left in plates n bowls open instead of throwing it away and goes

To sleep( not just a big bowl of used n unwanted chicken bones, orange peel, chopped onions, garlic)

-salt, pepper saseme seed oil bttl every corner of kitchen (i kid you not) left opened

-Plates ladles knifes, covering the whole table

-very very slow. (25mins for a cup of instant nestum) thn i had to remind.

-cant even complete 2 step instructions like wash bttls thn sterilize them.wash bottles places them in steriilizer n do not sterilize them.

-switched off fridge once over night, another night forgot to close door

- when questioned, she has a dozen reasons.(eg. Why cant she comply and not leave the knifes around where my toddler can reach them even after reminding her 3times? She says my toddler isnt awake yet. Most of the time she just blames my hubs or my fil.

-showers LO n i have to throw the towels, clean the bathtub, put back the detergents.

-Cooking n handling raw meat half way without washingg hands she attends to LO n changes LOs diapers. When i ask her if she washed her hands, she lied to my face because i was observing n waiting for her to wash her hands.

-i have to request for most thinggs twice because she never does what is requested and forgets.

-was not told to do laundry but she decided to do it.. Washes clothes at 7pm and hangs them the next day at 8am. Whn i asked her why? She said she didnt have the keys... when i told her to leave the laundry alone. She wouldnt.

-only once i asked for her help to watch LO for 15mins and not do anything else because i had to pump, pleaded to her twice not to do anything but attend to LO. She left LO crying for nearly 6mins.

-she went to nap one day at 12pm all the way til 6pm and she woke up asking me what i wanted for breakfast. I said i have not had dinner. she said huh? U want to eat dinner now but you havent had breakfast? Only after she cooked my dinner and i asked her... Do you know todaysa day and date? It is 6 something PM not AM. (I have never witness such incompetence)

After she left my life was soooo much happier. I paid her prorate and angpao.

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