Summary of the Complaint
A parent recounts a distressing experience with a confinement lady, "Liu Jie," who also owns a "LOVE" confinement nanny agency. The nanny exhibited severe incompetence, including serving cold, raw, or hair-laden food, maintaining extreme disorganization, engaging in unhygienic practices, leaving raw meat unattended, and performing unsafe baby care, leading to constant distress for the family.
Mummy's Key Complaints
Served cold, pre-cooked, sometimes raw, or hair-laden food.
Maintained extreme disorganization, leaving baby items and laundry scattered.
Undressed the baby under a direct fan and in an air-conditioned room.
Left the kitchen in disarray with knives in easily reachable places.
Left the house for personal errands (e.g., printing name cards, buying KFC) without notification.
Requested to go home after only two days for a "last-minute wedding."
Did not double-boil herbal soup; instead, boiled it like normal soup.
Placed the baby in an empty bathtub before filling it with water, indicating uncontrolled temperature.
Carried the baby out of the bath without a towel, collecting items one by one.
Sunbathed the baby without closing the baby's eyes.
Left raw meat and unwanted food openly on the chopping board and plates.
Left salt, pepper, and sesame oil bottles open and scattered.
Was extremely slow (e.g., 25 minutes for instant Nestum).
Failed to complete two-step instructions, like sterilizing bottles after washing.
Switched off the fridge overnight once and forgot to close the door another night.
Blamed others (husband, father-in-law) or made excuses when questioned.
Expected the mummy to clean the bathtub and put away detergents after bathing the baby.
Handled raw meat halfway through cooking without washing hands, then attended to and changed the baby's diapers.
Lied about washing her hands when caught.
Required requests for most things to be made twice due to forgetfulness.
Washed clothes at 7 PM and hung them at 8 AM the next day, claiming she didn't have keys.
Left the baby crying for nearly 6 minutes when asked to watch for 15 minutes.
Napped from 12 PM to 6 PM, then asked what the mummy wanted for breakfast, unaware it was evening.