Summary of the Complaint
A mummy recounts a highly stressful experience with a recommended confinement nanny who, after receiving a deposit, made a last-minute cancellation due to a "son's wedding" and then had her replacement also pull out due to a "husband's emergency." This left the new parents without support just days into their confinement, leading to unexpected expenses and emotional distress.
Mummy's Key Complaints
Accepted a deposit but later revealed a scheduling conflict (son's wedding)
Arranged a replacement nanny without prior disclosure of her own unavailability
The replacement nanny also canceled last minute due to an alleged family emergency
Abandoned the job early after only three days of work
Caused the family to incur extra costs by having to check into a confinement center
Failed to complete the agreed-upon confinement period