Summary of the Complaint
A mummy shares a negative experience with Baby's Whisperer Private Limited, reporting that the agency replaced her requested confinement nanny without any prior notification. The complaint highlights concerns about the agency's customer service and their alleged practice of making unfulfilled promises before deposits are paid.
Mummy's Key Complaints
The agency replaced the requested nanny without informing the family.
The agency promises availability of specific nannies before a deposit is paid, but does not deliver.
Misconduct
Unprofessionalism
