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Mummy Reports Nanny's Rough Baby Handling, Poor Hygiene, and Neglect

5
Safety Negligence
🫘
Bad Cooking
🧼
Poor Hygiene
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Neglecting Baby
😡
Disrespectful
Freelance, 2016
Malaysia Malaysia
Source: facebook
Mummy Warns Against Nanny Who Dropped Baby After Falling Asleep
🚫
🍼
💤
+3
Freelance, 2025
Malaysia Malaysia
Source: facebook
Confinement lady who fed newborn milk laced with flu meds fined RM8,000
🤥
🧪
🤔
+2
Freelance, 2024
Malaysia Malaysia
Source: thestar
月嫂懒惰、浪费、态度差,产妇深陷月子噩梦
🚧
🚫
🧼
👶
+9
Freelance, 2021
Malaysia Malaysia
Source: facebook
妈咪愤怒地投诉月嫂无耐心、卫生差,对宝宝和产妇大声呵斥
🤦
👶
💬
🧼
+1
Freelance, 2021
Malaysia Malaysia
Source: facebook
Mummy Warns About Smoking Nanny Who Drinks Alcohol and Refuses Refund
💸
🤥
😡
Freelance, 2020
Malaysia Malaysia
Source: facebook
Mummy Calls Out Inexperienced Confinement Helpers and Fakers
🧔
👶
🤥
🤫
Freelance, 2020
Malaysia Malaysia
Source: facebook
新手妈妈血泪控诉:懒散月嫂缺乏责任心,险害婴儿健康
🤦
💤
+4
Freelance, 2020
Malaysia Malaysia
Source: facebook
月嫂口德差、卫生问题多,新手妈妈坐月身心俱疲
💬
🙅
😡
🚫
+3
Freelance, 2020
Malaysia Malaysia
Source: facebook
Confinement Nanny's Unsafe Practices Lead to Newborn's ICU Admission
👶
💬
🧼
Freelance, 2019
Malaysia Malaysia
Source: facebook
Mummy Warns About Lazy Nanny with Poor Skills and Disregard for Rules
🧔
💤
😡
👶
+4
Freelance, 2016
Malaysia Malaysia
Source: facebook
Disclaimer

Summary of the Complaint

A mummy shares a distressing account of a confinement nanny, Ah Leng, who was dismissed after only a week due to unethical and negligent practices. The complaint details the nanny's extremely rough handling of the newborn, dangerous feeding methods, severe hygiene lapses including moldy food, and a general lack of care for both mother and baby.

Mummy's Key Complaints

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Had long, sharpened nails with extensions that poked the baby during handling.

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Handled the baby very roughly during diaper changes and showers, causing crying.

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Force-fed the baby by lowering her head, leading to choking or milk spilling.

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Did not change the baby's wet clothes after milk spills or diaper changes.

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Delayed night feeding times, requiring the mummy to set an alarm to wake her.

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Did not clean the baby's belly button properly, resulting in a bloody and wet condition.

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Failed to clean the baby properly after pee and poo.

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"Dropped" the baby into the parents' hands instead of passing her nicely.

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Prepared meals too early, serving cold food.

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Served overnight rice, dates water, and soup.

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Fed the mummy moldy black fungus.

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Expected the mummy to eat biscuits and cheese from the fridge for breakfast.

Under-qualification
Unprofessionalism

Full Complaint Details

Not bf related but my bad experience on a confinement lady!!

Be careful when you hire a confinement lady. I've got a very bad one!

I wanna spend some of my precious time to write about how "GOOD" my confinement lady is until we have to ask her to leave after coming in for only about a week. This lady named Ah Leng, (+60 14 3023 102) or she said people also called her Connie is from Kampar. She is not ethical and she did things blindly. Not only she failed in taking care of me but also the baby.

As a confinement lady, her duty is to make sure mommy have enough rest and baby is well taken care of. When she came to us last Tuesday, her nails are well sharpen! Manicure done with extension... can u imagine how these nails poke into the tiny hands and legs of my baby? My baby always cried during diaper change and during shower. She is so rough when comes to handling the baby. Everytime i see those nails sinking into my girl's tiny hands and legs it really worried me. So, i ask her to cut those nails... and after that she doesn't even want to talk to me. Fine! Everytime she milk the baby, She will put her head so low, so that my girl finish up the milk fast... in results she'll choke or the milk will flow out from the corner of her mouth and wet her clothes. Everytime when the clothes is wet, she dun even bother to change them and will just swaddle the baby again. Even after diaper change, sometimes she will accidentally wet the clothes she will do the same, swaddle her back! When i ask her to change, she gave me that LOOK again. i didnt realize until my girl keeps sneezing... 🙁

At night, during night feeding, she is so lazy to wake up and she keeps delaying her milking time!! Until i have to set alarm myself to wake her up to bring the baby to me for feeding!!! Can u imagine how "GOOD" she is??

Also during shower, she did not clean the baby belly button properly. When we bring her to the Klinik to check, my girl has got bloody and wet belly button!!! Also, after every pee and poo, she didnt clean her properly... when we check its still not clean. How can a confinement lady do this to a few days old baby?

She came to my house like coming in for holiday!! My mom got to help her in most of the work. That includes burping and feeding the baby! When she pass the baby over to us, she'll just drop her in our hands!! Not even passing her nicely to you.

She is so LAZY she will prepare the food so much early for me. My meals are never hot. She ask us to get her so much things and what she makes me for breakfast is always biscuits and bread with cheese from the fridge.. yes FRIDGE!! She will also cook so much rice and gave me those overnight ones. Same goes to the dates water and soup!!! Everything overnight!! The black fungus that she feed me is MOLD... We only get to know when my mom clear the fridge after we ask her to leave yesterday. And she feed me with that everyday!!! Lucky i didnt die! Sigh...... i am glad that she's out of the house now and i've got my aunt here to help. We can all sleep well now. If anyone of u hire her, please think twice. I am consider lucky that she's here for less than a week, If she's here for a month i dunno what my daughter and me will become.

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I had this kind of bad cl too when I was in confinement

Source: facebook

I can feel you. I had this kind of bad cl too when I was in confinement. And she claimed that she has a lot of come back customers looking for her to help out in confinement. She is also very rough when handling baby. My baby's stomach had skin peeling of because of phototherapy and she rub it off using hand. I told her don't do that as it may hurt him and she said it's not pain. There was a time she cover my baby's face with towel when bring him out from the toilet. I told her that may suffocate him and she said it won't so I asked her how you know it won't when it's already covering his face. She gave him night feed in bottle till fall asleep too which may cause choking and I saw it a few times till I got to wake her up. I got so worry that I rather can't sleep and feed my baby myself. But you are lucky that your cl left in less than a week. I got to stand for a mth because my in laws choose to believe the cl more than me. They even scolded me because of that. Nightmare is over for you. So don't let it upset you. Keep yourself in good mood to have good supply and enjoy your confinement and days with baby.

She wake up at 8 am and noon nap from 1 till 4pm

Source: facebook

I got similar experience during confinement. Cooked the meal and rice in the morning and reheat it.for my lunch and dinner. She cooked the fresh food for her own... scolded my elder girl coz she want to watch her favourite channel while my little girl watching cartoon. She wake up at 8 am and noon nap from 1 till 4pm. Locked the door at night 9pm. Baby with me. I ask her to get off after 8 days...she demand the full month salary. My friend said some of them purposely makes worst as no matter how they still het full salary 😡

I had a bad experience and a bad CL too!

Source: facebook

I can feel you too! I had a bad experience and a bad CL too! Lazy, irresponsible, always fall aslp, scolded my son and worst thing is woke up later than me! Seems like having holiday in my house as she can have 5cups of milo per day! luckily my mum was there to help me and keep an eye on this stupid CL! Her name is ah mun jie from serdang! Don't even hire her! She just talk crap and she is also a thief!

Mummy Complains Nanny No Night Duty, Ignored Baby Care and Poor Support

Source: facebook

I have a bad experience with a CL for my no.3 also. No.1 & 2 I did myself but coz this round sch hols for no.1 n no.2 only 17mths old so have to prep food for them. Already told the CL my situation n she said she can handle all 3. 1st day came kept complaining about my pots n slow cooker sizes n kept comparing my place n her previous family place. Nvr did much night duty. Mostly I take care myself. Even when my Todd needs to eat I have to carry the baby n feed no.2 myself. She just stood n stared at me. Nvr make breakfast for me also. Said I woke up late no need eat. Just eat lunch will do!! That's coz she dun do night duties n I dun get to sleep!!!

Then bath baby Everyday also need me to chase her what time bathing. Whole day at kitchen prepping food. Dunno y she took so Long. Nvr do house chores until I complain. My Husband n kids n my dishes we all wash ourselves. After cooking she also Nvr wipe the stove area which she promised she will do n said she is very particular n clean. All our clothes including baby I wash n hang myself. Even the laundry I fold myself. The cups n pumps n bottles n my kids water bottle all I wash. And I m doing confinement not supposed to touch water leh.

Her heart n mind just not here. Can tell. So when I confronted her she said at night she can't sleep. And she dun do night duties only once a night. That's when baby wakes up she just pass to me. Dun even have to bottle feed her Lor. She went to bed before 10pm n woke up close to 8am leh... then have crap story said joints pain n the meds she took made her giddy in the morning. Then Nvr tell us. So if while bathing baby she faint n drop baby how???

Then my baby pee very dark orange also Nvr tell us till I change the diaper myself n saw. Requested to go home after 3days n Nvr refund me balance deposit.

Her name is Ann

Mummy Complains Nanny Refused to Boil Water and Had Poor Hygiene

Source: facebook

This is my post about the bad confinement lady. I think they just anyhow claim them self as confinement lady and try their luck esp for first time mum. URL totally feel u!

I fired mine after three days. She is super lazy and never wash hand when touch baby. Stubborn and act smart pulak. Ask hot water to wash face she just turn to my helper and ask her prepare for me. Ask her boil water she take from dispenser for me to wash face. If I ask her to boil then she said u hv to wait lor!

She did not pick up my call and I had to call her for many many times

Source: facebook

I have came across this CL's contact on the internet before. She has bad reviews. Suggest all mummies Google up the phone number before hiring them, just as a prevention method.

The bad review goes like this: ‘Lan’ Jie from Kajang, mid 40s, a bit plump, length hair slightly shorter than shoulder and highlighted in red, talk very fast. Her phone number is 016-9695361.

We should stop pitying the CL, since most of them like to take advantage of people's kindness. My first CL also asked for deposit of RM500, then about a month before my delivery, she asked for advance payment of RM800, I smelled something fishy but was frustrated that I had no backup CL last minute. She said she needed the money to help her son buy a car. So I negotiated to bank in a lower amount to her coz I was afraid she would bail out if I did not bank in. I said I needed the money to buy baby stuffs too. Turns out it makes no difference. My baby decided to come out slightly earlier than the agreed EDD, about 2 weeks. She said she is busy. I plead with her to come and she said that she will consider. Then she says she is out of state in Perak and has no bus ticket to come back, no promises. Then I called her again around 3rd day after my delivery. She did not pick up my call and I had to call her for many many times (say 30 times throughout the day), then only she picked up my call. She said that she hurt her hand and it is very painful that she can't do my confinement anymore. So I asked for a refund of my deposit. She only returned half of it. It was better than nothing. So Mommies out there, we must try our best to protect ourselves. These CL business is really spiraling out of control and it's like Mommies are at their whims and fancy.

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