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📢 Every story has two sides. Don't skip the Nanny's Response.

Mummy Reports Nanny's Dangerous Formula Advice and Unhygienic Practices

7
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Undermining Breastfeeding
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Disrespectful
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Neglecting Baby
Safety Negligence
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Ignoring Instructions
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Poor Hygiene
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Messy Habits
Agency, 2016
Singapore Singapore
Source: facebook
Disastrous Confinement Experiences with PEM and Confinement Angels Nannies Leave Client Exhausted
😡
🫘
📱
👦
+11
Agency, 2024
Singapore Singapore
Source: facebook
妈妈吐槽PEM金牌月嫂:危险操作、卫生差、态度恶劣且不负责任
💰
🤦
🤥
+6
Agency, 2024
Singapore Singapore
Source: facebook
Client Alleges Confinement Agency's Negligence After Horrific Experiences with Two Confinement Nannies
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📱
🧼
🤥
+6
Agency, 2023
Singapore Singapore
Source: facebook
Mummy Reports Senior Confinement Nanny's Unhygienic Practices and Negligent Baby Care
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🤥
🧼
👶
+3
Agency, 2023
Singapore Singapore
Source: facebook
PEM Agency's Nanny Chaos, Poor Service, and Payment Disputes Stress New Mom
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🤥
😢
😡
+6
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny's Bossy Attitude, Neglect, and Unsafe Baby Care
😡
👶
🧼
+3
Agency, 2022
Singapore Singapore
Source: facebook
Confinement Nanny Mistreats Baby, Exhibits Negligence, Fired After Four Days
💤
🚫
🤫
+1
Agency, 2022
Singapore Singapore
Source: hardwarezone
Confinement Nanny's Abusive Behavior, Neglect, and Disrespect Enrage Mother
🤦
👶
🙅
💰
+7
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny #1734: Poor Hygiene, Negligent Care, Repetitive Cooking, Excessive Phone Use
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🚫
🧼
🧔
+4
Agency, 2022
Singapore Singapore
Source: facebook
PEM Confinement Nanny #1497: Negligent, Disobedient, and Unapologetic
🚫
👶
😡
📱
+5
Agency, 2022
Singapore Singapore
Source: facebook
Disclaimer

Summary of the Complaint

A mummy shares a distressing experience with a PEM confinement nanny, highlighting the nanny's dangerous recommendation to dilute baby formula, which the pediatrician confirmed could harm the baby. The complaint also details the nanny's unhygienic baby care, including using bath water to clean the baby's face and using an eating bowl for boiled water, along with poor housekeeping.

Mummy's Key Complaints

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Suggested bottle-feeding over cup-feeding due to her own inability to cup-feed.

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Insisted on feeding formula and recommended diluting it, a dangerous practice.

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Showed a "black face" and complained to the baby when the mummy tried to limit milk intake.

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Used bath water with soap to clean the baby's face.

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Used a regular eating bowl to contain boiled water for cleaning the baby's face.

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Mopped floors without sweeping or clearing hair, leaving them still dirty.

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Only mopped the living room and kitchen, requiring a request to mop the mummy's room.

Under-qualification
Unprofessionalism

Full Complaint Details

I will like to share my current experience with this confinement nanny assigned to me by PEM. She started on 7 Feb and for the past few days I realised how ill-trained the nanny is. On the first day, she suggested to us to use bottle feed if baby can't latch on as she doesn't know how to use cup feed. So we went along with her suggestion and after 2-3 feeds, my baby's appetite suddenly shot up from 30ml to 50ml. As I wasn't able to meet her demands, the nanny then insisted that we feed her formula and also recommended that we dilute the formula. Being inexperienced and trusted the better judgement of her, we went along with it. However my baby's demand for milk keeps increasing and she just kept insisting that we should give in to her demands. When i tried to stop that, she would show me a face and talked to my baby that i refused to give her milk. This lasted for 2 days and we went to paediatrician and found out from my paediatrician that diluting milk formula is not right and will cause harm to the baby! How could the nanny be so ignorant and recommend such malpractice?!

Further to that, she was using the bath water (with the soap) to clean my baby's face. I stopped her from doing that and requested that she used cooled boiled water and cotton wool to clean her face. She did that today but to my horror again, she used our regular eating bowl to contain the water!!

I am very displeased with her above irresponsible and ignorant acts and very disappointed with how PEM trains their nannies. If the nanny is inexperienced, pls do not send her to us! It is not for us to train these nannies and be on constant watch of what she did to the baby.

Thankfully i am not dependent on her to serve my needs and her only job is to cook and help to feed(sometimes) change diapers and bathe the baby. Her housekeeping is terrible. She mops the floor without sweeping or clearing away the hair and in the end, the floor still has much hair which is mostly from hers. She only mops the living room and kitchen. I still have to ask her to mop my room.

My confinement so far is nothing but a distress to me and all thanks to her and PEM.

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