Summary of the Complaint
A mummy shares a distressing experience with a confinement nanny, Ah Lan Jie, who allegedly scammed her out of RM1,800 in deposit and advance salary. The nanny canceled last minute with a dubious excuse just before an early delivery, then refused to refund the deposit, claiming early delivery as a forfeiture reason, and failed to return the advance salary.
Mummy's Key Complaints
Accepted an RM800 deposit and an RM1,000 advance salary, totaling RM1,800.
Canceled her commitment just days before the scheduled delivery, claiming a back injury.
Had a baby crying in the background during the cancellation call, raising suspicion.
Failed to find a replacement nanny as promised.
Refused to refund the RM800 deposit, citing the mummy's early delivery as a reason.
Failed to return the RM1,000 advance salary, despite promising installment payments.
Was recommended by another confinement lady, Mandy, suggesting a possible syndicate.