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📢 Every story has two sides. Don't skip the Nanny's Response.

Mummy Reports Baby Harmed, Nanny's Dishonesty, and Unhygienic Practices

7
😡
Disrespectful
🧼
Poor Hygiene
🤱
Bonding Interference
🤥
Dishonesty
📱
Phone Use
🤱
Undermining Breastfeeding
👶
Neglecting Baby
Agency, 2019
Singapore Singapore
Source: facebook
Disastrous Confinement Experiences with PEM and Confinement Angels Nannies Leave Client Exhausted
👶
📱
🤥
🤥
+11
Agency, 2024
Singapore Singapore
Source: facebook
妈妈吐槽PEM金牌月嫂:危险操作、卫生差、态度恶劣且不负责任
🧼
🤥
🤫
+6
Agency, 2024
Singapore Singapore
Source: facebook
Client Alleges Confinement Agency's Negligence After Horrific Experiences with Two Confinement Nannies
😡
👶
🚫
🫘
+6
Agency, 2023
Singapore Singapore
Source: facebook
Mummy Reports Senior Confinement Nanny's Unhygienic Practices and Negligent Baby Care
🤥
🚫
🫘
😴
+3
Agency, 2023
Singapore Singapore
Source: facebook
PEM Agency's Nanny Chaos, Poor Service, and Payment Disputes Stress New Mom
😢
🚫
💤
😡
+6
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny's Bossy Attitude, Neglect, and Unsafe Baby Care
👶
😡
🧼
📱
+3
Agency, 2022
Singapore Singapore
Source: facebook
Confinement Nanny Mistreats Baby, Exhibits Negligence, Fired After Four Days
🤫
💤
👶
🚫
+1
Agency, 2022
Singapore Singapore
Source: hardwarezone
Confinement Nanny's Abusive Behavior, Neglect, and Disrespect Enrage Mother
😡
👦
🙅
🤦
+7
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny #1734: Poor Hygiene, Negligent Care, Repetitive Cooking, Excessive Phone Use
🚫
👶
📱
🧼
+4
Agency, 2022
Singapore Singapore
Source: facebook
PEM Confinement Nanny #1497: Negligent, Disobedient, and Unapologetic
🤫
😡
👶
+5
Agency, 2022
Singapore Singapore
Source: facebook
Disclaimer

Summary of the Complaint

A distressed mummy details a horrific experience with a confinement nanny from PEM agency, accusing her of causing harm to their newborn, extreme unhygienic practices, and numerous contractual breaches. The complaint highlights the nanny's alleged dishonesty, constant phone use, interference with breastfeeding, and general neglect, leading to significant stress and health issues for both mother and baby.

Mummy's Key Complaints

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Caused a rash on the baby's head, which spread

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Harassed the mummy to post a review to avoid pay deduction, contradicting the agency

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Demanded extra payment for washing the mummy's undergarments, despite it being in the contract

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Was constantly on her phone almost 24/7

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Left the door and gate open when going out

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Became overly attached to the baby, preventing the mummy from holding him

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Did not wash the red date tea bottle, allowing mold and worms to grow, causing the mummy to fall ill

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Took the baby away from the parents frequently

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Promoted as pro-breastfeeding but discouraged it, constantly bottle-feeding the baby

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Caused the mummy to have difficulty with milk supply

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Missing items were discovered after her departure

Under-qualification
Unprofessionalism

Full Complaint Details

‼️OUR BABY BOY IS HURT‼️

(continuining from my post about our experience with PEM confinement agency...)

JUST TAKE A LOOK AT WHAT THEY’VE DONE TO OUR BABY BOY!!!

We were so exhausted after the delivery of our son and having to stay in the hospital for an entire week, and furthermore, having had to deal with the first initial nanny sent to us who was a compulsive liar...we had to deal with so much more.

Initially we thought it was just some form of rash due to her not washing the pillow, but it has spread more today. 😔 So many uncountable problems from the nannies here and yet they made so many promises about experiences, hygiene, etc.

This nanny even kept hounding me to post a review here cuz the agency will deduct her pay if I don’t. PEM says they don’t do that. So I don’t know who’s telling the truth. Nanny even said that she can’t wash my undergarments cuz we need to pay her extra to do so, when it’s in the contract that she’s to wash me and my husband’s laundry besides baby’s. She’s also always on her phone almost 24/7, went out of the house without closing the door and gate even. She grew too attached to our baby till she wouldn’t even let me hold him. There’s a whole bunch of horrible crap.

Nevermind the fact that I was fed red date tea from my bottle she never even bothered washing and left mould to grow in it with some tiny black worms even, and now I’m so ill. But my baby boy’s life was trusted into her hands cuz we trusted you guys and her.

I should’ve dug deeper about PEM confinement, if only I wasn’t in a rush to find a replacement nanny because my initial nanny couldn’t make it, would I have been able to see all the bad reviews about PEM confinement and their nannies.

⚠️GOOGLE & DO YOUR HOMEWORK WELL⚠️

I was looking forward so much to my confinement period, spending time with my baby boy and my husband, having the extra help to care for my health and recuperation by the confinement nanny, but no. All I got were all these lies and rubbish, and stress and breakdowns and more problems. Causing unnecessary depression and anxieties to a new mother is horrendous.

We were robbed off of so much time with our baby boy because she kept bugging us and coming into our room to take our baby boy away from us at one point. They promote their nannies to be pro-breastfeeding but they’re not. Our nanny was so nice and great the first couple days which we took it as efficiency and great planning of the day, but after that? She simply kept hogging our son and bottle feeding him all the time, wouldn’t even let me breastfeed him and now I’m having a hard time with my milk supply.

We kept giving her so much grace and in the end we tried to be understanding, maybe she’s undergoing something. Who knows. But few days after her leaving, we are discovering more and more things...missing items, baby boy’s head having those marks, etc. Yet with all the nonsense, we were still extremely nice to her.

This is seriously horrendous, and the world deserves to know how horrendous it is.

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‼️Update:

I have previously wrote my utmost honest experience and feedback here with a nanny from this agency, and yes I admit that I had wrote them with much upset, anger, and hurt. But mostly sadness as we had looked forward so much to the services of PEM, and were so happy with the second nanny being sent to us and wanted to treat her as part of the family.

Some may be wondering why we didn’t just terminate her contract with us when things started happening, to clarify this, it was because I was told by my family to just go through with it to the end. So I did. It was at the expense of myself and my son mainly.

I could’ve said some things with lesser anger and hurt, in a more calmed manner and perhaps a nicer tone. But how can one still be happy and calm to find out their child was not taken care of properly in a pair of hands we had trusted 😔

I still wish that this agency would be honest with their clientele, I shan’t name what else have happened, but I will leave it here. People can’t be expected to move on from their feelings right away, especially such sensitive matters.

These posts were to share honest thoughts and experiences with no accusations made, as any assumed matters were not even mentioned. These posts were to create a voice for all the young and first time mommies and daddies to be more mindful and careful, so that no one else would have to go through what we did - all the unnecessary stress that could’ve been avoided.

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