Summary of the Complaint
A mummy recounts an extremely negative experience with confinement nanny Sung Ah Noi (#1363), also known as Auntie May, just two days into her service. The complaint highlights the nanny's severe forgetfulness regarding baby feeding details, her tendency to blame the parents for not waking her for night feeds, and her persistent attempts to sway them on parenting choices, causing immense stress and lack of rest for the new mother.
Mummy's Key Complaints
Could not remember the baby's feeding times or milk amounts
Could not remember who prepared the baby's milk
Claimed the family did not wake her for night feeds, despite being asleep
Blamed the lack of an alarm clock and unfamiliarity with phone alarms for sleeping through duties
Repeatedly tried to convince the parents to use a pacifier, despite their clear refusal
Caused the mummy to have minimal sleep, only 2 hours on the first night and 1 hour on the second
