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Mummy Complains Nanny Roughly Handled Newborn and Ignored Hygiene Standards (避开黑心月嫂)

5
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Poor Hygiene
Safety Negligence
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Property Damage
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Ignoring Instructions
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Bad Cooking
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💤
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🚨
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Nightmare Confinement Nanny: Angel / Angela / Angeline / Tee Ah Kuan
💸
🧼
🤔
+1
Freelance, 2025
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💰
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+2
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📱
🙅
🤥
🚮
+7
Freelance, 2024
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Confinement Nanny Lim Ah Moy Fired for Financial Demands, Poor Quality, and Unprofessionalism
👦
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💸
+3
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Source: mummysg
Disclaimer

Summary of the Complaint

A Mummy’s personal experience highlights a Confinement Nanny complaint involving rough baby handling, unsafe caregiving, poor hygiene, and improper confinement meal preparation. The nanny allegedly ignored safety instructions, mishandled food storage, damaged household items, and created unnecessary stress during the confinement period.

Mummy's Key Complaints

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Handled newborn roughly during burping and daily care despite repeated reminders

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Carried baby with one hand while holding hot water, creating a safety risk

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Coughed openly near the baby and maintained poor hygiene practices

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Used perfume and cosmetics while caring for the newborn

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Adjusted air-conditioning against instructions, contributing to baby catching a cold

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Damaged household appliances and cookware during the confinement period

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Used mouldy ginger in meal preparation after improper storage

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Cooked excessive, repetitive, oily, and heavily seasoned meals unsuitable for confinement

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Caused excessive grocery spending and food wastage

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Failed to follow instructions on herbal preparations and confinement supplements

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Left the kitchen dirty and damaged equipment before departure

Unprofessionalism

Full Complaint Details

避开黑心月嫂

在我28天的月子期间,这位月嫂Ling Yek Kui (Rose林枼瑰)passport 后面4个号码是9111的表现让我非常失望,也必须提醒其他宝妈务必谨慎选择。

首先,在照顾新生儿方面,她的手法非常粗鲁。无论拍嗝还是日常护理动作都过于用力,连我7岁的女儿都多次说“阿姨弄得弟弟很痛”。我们多次提醒她轻一点,她却坚持这是“按摩”,完全无视宝宝的哭闹与不适。更严重的是,她曾一手抱宝宝、一手拿热水壶,基本安全意识令人担忧。

其次,在卫生与专业操守方面问题明显。她长期不正常吃正餐,反而每天吃年饼和零食,导致不断咳嗽且有明显口气,还在宝宝面前咳嗽却不避讳。同时,她在照顾宝宝时喷香水、涂睫毛膏,这些行为对新生儿来说非常不合适。

在环境管理上,她也完全不尊重指示。我已将空调设为28度,并说明适宜即可,但她却趁我们睡着时调到16度并开整晚,导致宝宝受凉。事后不仅没有反省,还推说是宝宝体质问题。

在物品使用方面,她损坏了我价值400多元的风扇,在我明显不悦后才表示赔偿;炖盅破损仍坚持继续使用,完全不顾安全隐患。

在饮食方面,她的表现同样严重不专业,且在食品卫生上存在明显问题。

由于储存不当,她将我新鲜购买的姜全部清洗后却没有彻底晾干,导致姜发黑甚至长出霉菌。然而,她并没有将这些已经变质的食材丢弃,反而继续用来烹煮给我食用。直到有一天我无意间走进厨房,才发现这些发霉的姜,情况令人非常震惊。

这不仅仅是疏忽,而是明显缺乏基本的食品卫生与健康意识,让人无法安心。

此外,我们已多次说明饮食应以清淡、适量为主,但她仍每天大量烹煮,菜色几乎重复且口味极重(油多、酱油多)。短短28天内竟用掉3支酱油,1支2L刀标油和2支麻油,完全不符合月子饮食原则,导致我们几乎每天都难以下咽,大量食物被迫浪费。

20天内就用完5公斤白米(平时可食用约3个月),仅猪肉、鱼、鸡及蔬菜在28天内就花费约$2000,但其中相当一部分最终被丢弃。更讽刺的是,她自己也无法接受这些食物,却依然每天依赖零食充饥。

药材处理也不按指示。我明确交代冬虫夏草要连渣食用,她却直接倒掉;滴鸡精拖到最后一周才做给我.我买的药材汤包已经有例出顺序了也不跟乱跳。

工作态度同样敷衍。做完饭后常不收拾,最后一天更是只做约两小时就休息并提前离开。离开后厨房一片狼藉:炉灶严重污黑油垢厚厚一层,新锅和锅盖也被用坏。

这28天不仅没有得到应有的照顾,反而带来极大的压力与困扰。真心劝告各位准备请月嫂的家庭:一定要慎选,避免踩雷

During my 28-day confinement period, my experience with this nanny Ling Yek Kui passport last 4 digits numbers 9111 was extremely disappointing. I feel it is important to share this as a warning for other families to be very cautious when making your choice.

Firstly, her handling of the newborn was overly rough. Whether it was burping or daily care, her actions were forceful. Even my 7-year-old daughter repeatedly commented that “the auntie is hurting the baby.” Despite multiple reminders to be gentler, she insisted that this was her “massage method,” completely disregarding the baby’s discomfort and crying. More concerningly, she once carried the baby with one hand while holding a kettle of hot water with the other — showing a serious lack of basic safety awareness.

Secondly, her hygiene and professionalism were questionable. She did not consume proper meals and instead ate snacks and festive cookies daily, which led to constant coughing and noticeable bad breath. She coughed openly in front of the baby without taking precautions. She also used perfume and applied mascara while caring for the baby, which is clearly inappropriate for a newborn environment.

In terms of environmental care, she failed to follow instructions. I had set the air-conditioning to 28°C and clearly mentioned it was sufficient, yet she adjusted it to 16°C overnight while we were asleep, resulting in my baby catching a cold. Instead of taking responsibility, she blamed it on the baby’s “sensitive constitution.”

Regarding household items, she damaged my fan worth over $400 and only offered compensation after seeing my reaction. She also cracked my stewing pot but insisted it was still usable, completely ignoring the potential safety risks.

Her performance in food preparation was equally unprofessional, with serious concerns regarding food hygiene.

Due to improper storage, she washed all the fresh ginger I had purchased but failed to dry it properly, causing it to turn black and develop mold. Instead of discarding the spoiled ingredients, she continued using them in my meals. I only discovered this by chance when I walked into the kitchen one day and saw the moldy ginger myself — it was extremely alarming.

This goes beyond simple negligence and reflects a clear lack of basic food hygiene and health awareness, making it impossible to feel at ease.

In addition, despite repeated instructions to prepare light and moderate portions, she consistently cooked excessive amounts of food. The dishes were repetitive and heavily seasoned (oily and high in soy sauce). Within just 28 days, she used 3 bottles of soy sauce, 1bottle 2L cooking oil and 2 bottles of sesame oil — completely unsuitable for confinement meals. As a result, we could barely eat the food, leading to significant wastage.

She finished 5kg of rice within 20 days (which would normally last us about 3 months), and approximately $2000 was spent on meat and groceries over 28 days, a large portion of which was eventually thrown away. Ironically, she herself could not eat the food she prepared and relied on snacks instead.

She also failed to follow instructions regarding herbal preparations. I specifically requested that cordyceps be consumed together with the residue, but she discarded it. She delayed preparing my chicken essence until the final week, and did not follow the sequence provided for the herbal soup packages.

Her work attitude was also unacceptable. She often did not clean up after cooking. On the final day, she worked for only about two hours, then rested and left earlier than agreed. When I checked the kitchen afterward, it was in a shocking condition — the stove was heavily stained with grease, and my new pots and lids were damaged.

Overall, these 28 days did not provide the care and support I expected. Instead, it caused significant stress and frustration.

I sincerely urge all families planning to hire a confinement nanny: please choose carefully and avoid going through a similar experienc

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