Summary of the Complaint
A Mummy shared her personal experience about a Confinement Nanny complaint involving unsafe handling during postpartum care. The nanny allegedly handled the baby roughly during night diaper changes, causing concern about safety and proper care practices.
Mummy's Key Complaints
Allowed baby’s head to swing loosely during night handling
Handled baby roughly during diaper or swaddle changes
Incident captured on video evidence by parents
Denied behaviour despite clear visual evidence
Raised serious concerns about safe baby handling