Summary of the Complaint
A new mother experienced a highly stressful confinement period with nanny Miki Lee, citing numerous issues. The nanny allegedly disregarded parental decisions, actively undermined breastfeeding, and handled the baby roughly, causing distress. Additionally, she reportedly damaged household items, used her phone loudly while on duty, and constantly complained. The family ultimately terminated her services early due to the overwhelming stress.
Mummy's Key Complaints
Disregarded parental decisions for the child
Constantly discouraged and demoralized breastfeeding efforts
Handled the baby roughly, causing her to cry during wiping
Was unable to soothe the baby or handle her crying, despite claiming extensive experience
Talked loudly on the phone, often scolding or arguing, while trying to make the baby sleep
Damaged multiple household items including kitchen counter, utensils, and sink tap
Complained excessively about everything in the house
Was an unpleasant presence, causing significant stress to the family