Summary of the Complaint
A new mother experienced a distressing confinement with nanny Kuan/Ching/Qin Jie who exhibited severe negligence, poor hygiene, and disrespectful behavior. The complaint details her dangerous baby care methods, anti-breastfeeding stance, household item damage, and unprofessional conduct, leading to a tripled utilities bill and a stomach upset from old soup.
Mummy's Key Complaints
Used large adult ear buds to clean the baby's nose and ears roughly, causing ear infections.
Discouraged breastfeeding, insisted on formula, and secretly bottle-fed the baby against wishes, causing nipple confusion.
Fell asleep while bottle-feeding the baby.
Was inexperienced with overseas travel logistics, almost causing a missed flight, and prioritized her "holiday" over baby care during the trip.
Damaged the washer-dryer by forcing open the door mid-cycle, insisting on washing her clothes separately.
Constantly scolded helpers and blamed them for broken household items.
Instructed the helper to throw away a baby sock to hide that she lost its pair.
Was gossipy and indiscreet, sharing inappropriate personal information about the mother's breast milk with guests and badmouthing past employers.
Cooked soup in large batches and froze it, resulting in the mother drinking two-week-old soup and getting stomach upset.
Found hair in confinement food multiple times.
Caused the utilities bill to triple during her stay.
Was quarrelsome and rude, leading to her termination by another client due to bad hygiene and attitude.