Summary of the Complaint
A new parent endured a terrible experience with confinement nanny Ah Lian, who was recommended by another nanny. The complaint details the nanny's alleged incompetence and poor hygiene, which resulted in the breastfeeding baby developing a severe urine infection from improper cleaning, leading to hospitalization and the nanny's immediate termination.
Mummy's Key Complaints
Nanny's performance was "damn lousy" despite claiming over 10 years of experience.
Failed to clean the breastfeeding baby properly after frequent bowel movements.
Baby developed urine infections and required hospitalization due to the nanny's negligence.
Nanny's actions led to a hospital bill exceeding $2,000.
Nanny was immediately sacked and paid a prorated salary.
Under-qualification
Unprofessionalism
