Summary of the Complaint
A new mother shares a highly negative experience with a self-hired confinement nanny named Le Le (乐乐), emphasizing the significant issues encountered. The complaint highlights the nanny's constant phone use, poor hygiene, greed, stubbornness, and dangerous lack of safety awareness, leading to a strong recommendation for others to hire through agencies instead.
Mummy's Key Complaints
Constantly used her phone while cooking, feeding the baby, and talking loudly near the sleeping baby.
Placed her charging phone directly near the baby's head.
Exhibited poor hygiene, not washing hands after phone use or drying hair before handling milk bottles and feeding the baby, and not flushing the toilet after use.
Indirectly hinted for gifts, frequently mentioning what previous employers bought her.
Stubbornly insisted on her own methods, refusing to test milk temperature or use a new container for the baby's belly button.
Displayed a lack of safety awareness, leaving food cooking on the stove while she slept.
Repeatedly turned the fan directly onto the baby at full speed, even when the baby was naked for jaundice exposure, claiming she "forgot."
Was dishonest about her travel history during the visa application, initially denying trips to Johor Bahru despite evidence from immigration authorities.
