Summary of the Complaint
A new mother warns against a confinement nanny who allegedly scammed her out of a $500 deposit. The nanny, Auntie Chua (Chua Seei Ngon), made increasingly unreasonable demands after receiving payment, then became unreachable, leading the distressed mother to file a police report.
Mummy's Key Complaints
Auntie Chua demanded a $500 deposit to secure her services, claiming high demand.
After receiving the deposit, she imposed strict, unstated conditions, including needing a private room to sleep with the baby, raising safety concerns.
She stated she would not do any housework or laundry.
She demanded angpaos (red packets) both before and after starting work, implying her performance depended on the amount.
Auntie Chua became unreachable closer to the EDD, avoiding calls by claiming the "baby is crying."
She blocked the mummy's communication and did not refund the deposit.