Almost there . . .
×
Site language modal icon
EN
Find

📢 Every story has two sides. Don't skip the Nanny's Response.

Beware: Confinement Nanny Absconds with Deposit, Demands Higher Fees

4
💸
Extra Fees
🚧
Unexplained Absence
🤥
Dishonesty
👥
Replacement Nanny
Freelance, 2012
Malaysia Malaysia
Source: mummysg
Mummy Warns About Confinement Nannies Who Unexpectedly Abandon Services
💸
🤫
🤥
🚧
+1
Freelance, 2018
Malaysia Malaysia
Source: facebook
Parents Endure Three Horrible Confinement Nannies and Agency Disappointment
🍼
🧼
💤
🚫
+10
Freelance, 2014
Malaysia Malaysia
Source: lowyat
警惕:月嫂诈骗定金,恐吓客户,脾气暴躁
📱
😡
💸
👥
+2
Freelance, 2024
Malaysia Malaysia
Source: facebook
Confinement lady who fed newborn milk laced with flu meds fined RM8,000
🤔
🤥
👶
+2
Freelance, 2024
Malaysia Malaysia
Source: thestar
提前预订并支付了定金的月嫂在临近生产的几个月里频繁出现问题
🚧
🤥
🤫
Freelance, 2023
Malaysia Malaysia
Source: facebook
我全都不知道這雞湯都是先給月婆女兒喝過才給我喝
🧼
🚮
😡
Freelance, 2022
Malaysia Malaysia
Source: facebook
Confinement Nanny Nightmares: Real Mums Share Their Worst Experiences
🤥
💸
💰
🚨
+14
Freelance, 2021
Singapore Singapore
Source: facebook
Mummy Warns About Smoking Nanny Who Drinks Alcohol and Refuses Refund
😡
🤥
💸
Freelance, 2020
Malaysia Malaysia
Source: facebook
Mummy Almost Scammed by Nanny Asking for Urgent Money
🤫
💸
🤥
Freelance, 2020
Malaysia Malaysia
Source: facebook
Mummy Reports Confinement Nanny Scam: Deposit and Advance Salary Lost
🤥
🤫
💸
🚧
Freelance, 2015
Malaysia Malaysia
Source: facebook
Disclaimer

Summary of the Complaint

A mother shares a distressing experience with a confinement nanny who allegedly accepted a significant deposit for Chinese New Year service, only to disappear two weeks before the due date. The nanny then attempted to force a replacement with a higher fee and subsequently refused to refund the initial deposit, claiming it as an "agent fee" despite no service rendered.

Mummy's Key Complaints

bullet

Paid a RM1000 deposit for confinement service during Chinese New Year.

bullet

Nanny (Aunty Ah Yoke) charged RM5400 and requested a large angpow.

bullet

Two weeks before due date, nanny informed she was in Australia and couldn't provide service.

bullet

Nanny did not proactively inform the client of her unavailability.

bullet

Nanny recommended a friend who then quoted a higher fee (RM5800 vs. RM4400 remaining balance).

bullet

Nanny became angry and demanded an even higher total fee (RM6800) during a dispute over the replacement's cost.

bullet

Nanny refused to refund the RM1000 deposit, claiming it as an "agent fee" for finding a replacement.

bullet

Nanny promised a refund in two installments but failed to pay.

bullet

Nanny is now unreachable and refusing to answer calls.

Misconduct
Unprofessionalism
Scam

Full Complaint Details

Beware of this confinement Aunty Ah Yoke

016 3328882 from Kepong, Kuala Lumpur

Last year, ard May, I paid this lady RM1000 deposit for her service during CNY 2012. She charges me RM5400 as she said, my confinement period is during CNY period, and requested for a BIG ANGPOW and I agreed. Then 2 weeks before my due date, in Jan 2012, I called her again to remind her of my due date. I called her few times and she didn’t answer, and I started to get worried. But finally she picked up the called and told me she is in Australia and cannot come back. Imagine how worried I was – I might be delivering anytime, and yet, she didn’t bother to inform me, that she will be working in Australia and wont be working for me !!!! Nevertheless, I wasn’t angry at her, as I know what is the point. I asked her nicely, how about me now….as I am due anytime. She said, she would recommend her friend to me, and I took the friend’s number and called.

Her friend then told me, she was informed by this Auntie Ah Yoke, I would pay her RM5800. So I was surprised, and I told her, Aunty Ah Yoke only charge me RM5400 and I’ve paid RM1000 deposit, so I would only need to pay RM4400. She disagreed. So I called Aunty Ah Yoke in Australia again – she angrily scolded me (though I didn’t know what’s the reason) – WHO THE HELL WANT TO WORK FOR YOU, IF YOU DON’T PAY RM6800 DURING CNY….YOU PAID RM1000 DEPOSIT, SO NOW, RM5800 TO BE PAID TO THE NEW AUNTIE!!

I felt like I was being conned!!! So I went around like headless chicken to fine other confinement aunties contact and I managed to engage one, last minute, from my friend’s contact. I think I called at least 30 confinement aunties that time, to secured 1. Since I didn’t engage the service of Auntie Ah Yoke’s friend, I called he again, to tell her that how is she going to pay me back that RM1000 deposit. She said she would pay me back when she is back to Malaysia, which would be around March. So I agreed and didn’t chase her for that. Then come end of March, I called her again, and she didn’t want to pick up when she saw my h/p #. Then I used my house number, and she picked up. Again, she got angry and told me, she wont pay me back, as she was helping me to look for new replacement and she was acting as an agent and that’s her agent fee. Halo!!!! What logic is this….!! Then I reminded her again, I didn’t use her friend’s service., and she finally angrily, told me not to chase her again, as she would pay me back in 2 installment. I’ve been waiting and waiting and checking my bank a/c, now it’s May, I don’t see any sign, and she refused to answer my phone calls.

I’ve now decided, to broadcast her in forum, so that other mothers will not fall into the same trap as me. I think she has no intention to refund me my money in the first place, she is just buying time….Basically collecting deposits and “fly aeroplane” last minute. As I only have her contact number, no other details, I could do anything to her. But at least, I hope other ppl are aware of this lady and do not engage her services.

No response received yet
Are you the Nanny involved in this case?
Your personal information will not be shared
Be the first to comment
Do you have a Complaint?
Submit your complaint for public viewing.