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📢 Every story has two sides. Don't skip the Nanny's Response.

Baby's Whisperer Nannies: Phone Obsessed, Unprofessional, Disrespectful, and Agency Deceptive

9
🤦
Messy Habits
🤫
Poor Communication
🚫
Ignoring Instructions
🙅
Undermining Parents
📱
Phone Use
🤥
Dishonesty
Punctuality Issues
🚧
Unexplained Absence
😡
Disrespectful
Agency, 2019
Singapore Singapore
Source: facebook
Disastrous Confinement Experiences with PEM and Confinement Angels Nannies Leave Client Exhausted
👦
🚫
🚮
👶
+11
Agency, 2024
Singapore Singapore
Source: facebook
妈妈吐槽PEM金牌月嫂:危险操作、卫生差、态度恶劣且不负责任
🧔
🤫
🤥
+6
Agency, 2024
Singapore Singapore
Source: facebook
Client Alleges Confinement Agency's Negligence After Horrific Experiences with Two Confinement Nannies
🧔
🧼
👶
🫘
+6
Agency, 2023
Singapore Singapore
Source: facebook
Mummy Reports Senior Confinement Nanny's Unhygienic Practices and Negligent Baby Care
🚫
🧼
😴
🫘
+3
Agency, 2023
Singapore Singapore
Source: facebook
PEM Agency's Nanny Chaos, Poor Service, and Payment Disputes Stress New Mom
😡
😢
🤫
👥
+6
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny's Bossy Attitude, Neglect, and Unsafe Baby Care
👶
😡
🫘
+3
Agency, 2022
Singapore Singapore
Source: facebook
Confinement Nanny Mistreats Baby, Exhibits Negligence, Fired After Four Days
💤
🚫
🤫
👶
+1
Agency, 2022
Singapore Singapore
Source: hardwarezone
Confinement Nanny's Abusive Behavior, Neglect, and Disrespect Enrage Mother
💬
👦
🤦
🤫
+7
Agency, 2022
Singapore Singapore
Source: facebook
PEM Nanny #1734: Poor Hygiene, Negligent Care, Repetitive Cooking, Excessive Phone Use
🤦
📱
🫘
🧔
+4
Agency, 2022
Singapore Singapore
Source: facebook
PEM Confinement Nanny #1497: Negligent, Disobedient, and Unapologetic
😡
🤫
💤
+5
Agency, 2022
Singapore Singapore
Source: facebook
Disclaimer

Summary of the Complaint

A family experienced an "atrocious" confinement with nannies from Baby's Whisperer, despite the agency's claims of worry-free service. Nannies were observed excessively using phones, waking late, gossiping, and ignoring pediatrician's advice. The agency displayed unprofessionalism and deception when nannies abruptly announced departures, dismissing serious incidents as "teasing."

Mummy's Key Complaints

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Excessive Phone Use: Nannies constantly used handphones while caring for the baby.

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Lack of Initiative/Punctuality: Nannies woke up later than the mother, causing her to go on an empty stomach.

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Created Discord: Nannies gossiped with the domestic helper about compensation and duties, subtly creating conflict.

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Ignored Medical Advice: Nannies refused to follow the pediatrician's advice to carry the baby upright for reflux.

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Avoided Chores: Nannies left the mother's confinement dishes for the domestic helper to wash.

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Abrupt Departures: Two nannies abruptly informed the family of their departure on separate occasions.

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Agency Deception: Baby's Whisperer claimed no knowledge of nanny departures and dismissed one nanny's physical packing as "teasing" and "part of her character," despite clear evidence.

Under-qualification
Unprofessionalism

Full Complaint Details

Baby’s Whisperer would like you to think engaging their services will lead to a worry-free and stress-free confinement.

I feel strongly enough to advocate all family and friends to be wary of their pompous claims. My wife and I have had an atrocious experience with said company and their nannies.

Fiddling with hand phone while caring for baby? Check.

Waking up later than my wife so she goes on an empty stomach? Check.

Gossiping with our domestic helper about her compensation and comparing their duties to create subtle discords? Check.

Refusing to heed PD’s advice to carry our baby upright to reduce his stomach reflux pain? Check.

Leaving my wife’s confinement dishes to our domestic helpful to wash? Check.

Now all of the above, one could put down to sheer misfortune. While we have clearly communicated our requirements to the nannies provided by Baby’s Whisperer, we have closed an eye as long as they took good care of our baby. Where we feel they have fallen short of our expectations, we have done our part to accommodate and cover up their inadequacies.

What we cannot tolerate though, is Baby’s Whisperer’s completely unprofessional conduct towards us, their customers.

We have had the experience of two nannies abruptly informing us or our helper on separate occasions that they were leaving. When informed of this incidents, Baby’s Whisperer claimed that they had no knowledge of such information.

Instead of carefully investigating the nanny’s true intentions, they brushed the issue off by claiming that one of their nannies was merely “teasing” us, and that it was part of her character. This, despite the nanny physically packing her bags and signalling her intention to leave to our helper.

It is manipulative and deceptive behaviour like this, both on the part of the nanny and Baby’s Whisperer that I insist on forewarning budding parents about this company. The integrity of the company, I leave everyone to judge for yourselves. Should anyone choose to engage their appalling services, please do so with both your eyes wide open.

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